{"id":545,"date":"2026-08-27T09:45:02","date_gmt":"2026-08-27T09:45:02","guid":{"rendered":"https:\/\/dorisproudlove.com\/?page_id=545"},"modified":"2026-10-11T18:42:23","modified_gmt":"2026-10-11T18:42:23","slug":"consulting","status":"publish","type":"page","link":"https:\/\/dorisproudlove.com\/fr\/","title":{"rendered":"CONSULTING"},"content":{"rendered":"\n<style data-wp-block-html=\"css\">\n\n@import url('https:\/\/fonts.googleapis.com\/css2?family=Montserrat:wght@400;500;600&family=Playfair+Display:ital,wght@0,400;1,400&display=swap');\n\n\/* ========================================\n   AUTOMATION HOMEPAGE HERO\n======================================== *\/\n\n.dp-automation-hero {\n  width: 100%;\n  background: #F3F1EE;\n  padding: 45px 5% 55px;\n  box-sizing: border-box;\n}\n\n.dp-automation-hero *,\n.dp-automation-hero *::before,\n.dp-automation-hero *::after {\n  box-sizing: border-box;\n}\n\n.dp-automation-hero-inner {\n  width: 100%;\n  max-width: 1180px;\n  margin: 0 auto;\n\n  display: grid;\n  grid-template-columns: minmax(0, 1.55fr) minmax(0, .65fr);\n  gap: 65px;\n  align-items: center;\n}\n\n\/* ========================================\n   LEFT COPY\n======================================== *\/\n\n.dp-automation-hero-copy {\n  max-width: 760px;\n}\n\n.dp-automation-hero-eyebrow {\n  margin-bottom: 20px;\n\n  font-family: \"Montserrat\", sans-serif;\n  font-size: 10px;\n  line-height: 1.6;\n  font-weight: 600;\n  letter-spacing: .16em;\n  text-transform: uppercase;\n  color: #C66047;\n}\n\n\/* HEADLINE *\/\n\n.dp-automation-hero-copy h1 {\n  margin: 0 0 22px;\n\n  font-family: \"Playfair Display\", serif;\n  font-size: clamp(34px, 3.4vw, 47px);\n  line-height: 1.17;\n  font-weight: 400;\n  letter-spacing: -.025em;\n  color: #0F1F3A;\n}\n\n.dp-automation-hero-copy h1 em {\n  font-weight: 400;\n  color: #32566B;\n}\n\n\/* FRENCH SUBHEADLINE *\/\n\n.dp-automation-hero-fr {\n  margin: 0;\n\n  font-family: \"Playfair Display\", serif;\n  font-size: 22px;\n  line-height: 1.45;\n  font-style: italic;\n  font-weight: 400;\n  color: #D8A434;\n}\n\n\/* GOLD RULE *\/\n\n.dp-automation-hero-rule {\n  width: 65px;\n  height: 1px;\n  margin: 24px 0;\n  background: #D8A434;\n}\n\n\/* DESCRIPTIONS *\/\n\n.dp-automation-hero-description {\n  margin: 0 0 15px;\n  font-family: \"Montserrat\", sans-serif;\n  font-size: 15px;\n  line-height: 1.75;\n  font-weight: 400;\n  color: #32566B;\n}\n\n\/* SIGNATURE *\/\n\n.dp-automation-hero-signature {\n  margin-top: 25px;\n  font-family: \"Playfair Display\", serif;\n  font-size: 18px;\n  line-height: 1.5;\n  font-style: italic;\n  color: #0F1F3A;\n}\n\n.dp-automation-hero-signature span {\n  display: block;\n  color: #C66047;\n}\n\n\/* ========================================\n   RIGHT IMAGE\n======================================== *\/\n\n.dp-automation-hero-image-column {\n  width: 100%;\n  max-width: 315px;\n  justify-self: center;\n}\n\n.dp-automation-hero-image {\n  width: 100%;\n  overflow: hidden;\n}\n\n.dp-automation-hero-image img {\n  display: block;\n  width: 100%;\n  height: auto;\n}\n\n\/* CAPTION *\/\n\n.dp-automation-hero-caption {\n  margin-top: 13px;\n  padding-left: 14px;\n  border-left: 1px solid #D8A434;\n\n  font-family: \"Montserrat\", sans-serif;\n  font-size: 11px;\n  line-height: 1.65;\n  color: #32566B;\n}\n\n.dp-automation-hero-caption span {\n  display: block;\n  margin-bottom: 3px;\n\n  font-size: 11px;\n  font-weight: 600;\n  letter-spacing: .12em;\n  color: #0F1F3A;\n}\n\n\/* ========================================\n   TABLET\n======================================== *\/\n\n@media (max-width: 1000px) {\n\n  .dp-automation-hero {\n    padding: 45px 5%;\n  }\n\n  .dp-automation-hero-inner {\n    grid-template-columns: minmax(0, 1.4fr) minmax(0, .6fr);\n    gap: 35px;\n  }\n\n  .dp-automation-hero-image-column {\n    max-width: 260px;\n  }\n\n  .dp-automation-hero-copy h1 {\n    font-size: 36px;\n  }\n}\n\n\/* ========================================\n   MOBILE\n======================================== *\/\n\n@media (max-width: 700px) {\n\n  .dp-automation-hero {\n    padding: 40px 22px 45px;\n  }\n\n  .dp-automation-hero-inner {\n    grid-template-columns: 1fr;\n    gap: 30px;\n  }\n\n  .dp-automation-hero-copy h1 {\n    font-size: 34px;\n  }\n\n  .dp-automation-hero-fr {\n    font-size: 20px;\n  }\n\n  .dp-automation-hero-description {\n    font-size: 14px;\n  }\n\n  .dp-automation-hero-signature {\n    font-size: 17px;\n  }\n\n  .dp-automation-hero-image-column {\n    max-width: 215px;\n    justify-self: start;\n  }\n}\n\n<\/style>\n\n\n<section class=\"dp-automation-hero\">\n\n  <div class=\"dp-automation-hero-inner\">\n\n    <!-- LEFT: CONTENT -->\n    <div class=\"dp-automation-hero-copy\">\n\n      <div class=\"dp-automation-hero-eyebrow\">\n        BUSINESS OPERATIONS \u00b7 PROCESS OPTIMIZATION \u00b7 AUTOMATION\n      <\/div>\n\n      <h1>\n        Better processes.<br>\n        Smarter systems.<br>\n        <em>More time for what matters.<\/em>\n      <\/h1>\n\n      <p class=\"dp-automation-hero-fr\" lang=\"fr\">\n        Des processus simplifi\u00e9s. Des syst\u00e8mes mieux connect\u00e9s.\n        Plus de temps pour l&#8217;essentiel.\n      <\/p>\n\n      <div class=\"dp-automation-hero-rule\"><\/div>\n\n      <p class=\"dp-automation-hero-description\">\n        I help independent professionals and small businesses\n        streamline operations, eliminate repetitive administrative\n        work, and connect their tools through practical automation.\n      <\/p>\n\n      <p class=\"dp-automation-hero-description\"\n         lang=\"fr\">\n        J&#8217;aide les travailleurs autonomes et les PME\n        \u00e0 simplifier leurs op\u00e9rations, r\u00e9duire les t\u00e2ches\n        administratives r\u00e9p\u00e9titives et connecter leurs outils\n        gr\u00e2ce \u00e0 des automatisations adapt\u00e9es \u00e0 leurs besoins.\n      <\/p>\n\n      <div class=\"dp-automation-hero-signature\">\n        Simplify first. Automate second.\n        <span>Simplifier d&#8217;abord. Automatiser ensuite.<\/span>\n      <\/div>\n\n    <\/div>\n\n    <!-- RIGHT: SMALLER PORTRAIT -->\n    <div class=\"dp-automation-hero-image-column\">\n\n      <div class=\"dp-automation-hero-image\">\n        <img decoding=\"async\"\n          src=\"https:\/\/dorisproudlove.com\/wp-content\/uploads\/2026\/08\/Doris-Leaaning-on-Desk-1024x1024.png\"\n          alt=\"Doris Proudlove \u2014 Business Operations and Automation Consultant\"\n          fetchpriority=\"high\">\n      <\/div>\n\n      <div class=\"dp-automation-hero-caption\">\n        <span>DORIS PROUDLOVE<\/span>\n        Business Operations &#038; Automation Consultant\n        <br>\n        Consultante en op\u00e9rations et automatisation\n      <\/div>\n\n    <\/div>\n\n  <\/div>\n\n<\/section>\n\n\n\n<style data-wp-block-html=\"css\">\n\n\/* =====================================================\n   DORIS PROUDLOVE\n   PROCESS DESIGN & AUTOMATION\n   COMPLETE SECTION CSS\n\n   Fonts: Playfair Display + Montserrat\n   Palette: Navy, cream, muted gold\n   Responsive: Desktop \/ Tablet \/ Mobile\n===================================================== *\/\n\n@import url('https:\/\/fonts.googleapis.com\/css2?family=Montserrat:wght@400;500;600;700&family=Playfair+Display:ital,wght@0,400;0,500;0,600;0,700;1,400;1,500&display=swap');\n\n\n\/* =====================================================\n   01 \u2014 SECTION FOUNDATION\n===================================================== *\/\n\n#process-automation {\n  --dp-navy: #10243e;\n  --dp-deep-navy: #0b1b30;\n  --dp-blue: #25405d;\n  --dp-gold: #b18b50;\n  --dp-cream: #f5f4f0;\n  --dp-white: #ffffff;\n  --dp-muted: #657487;\n  --dp-border: #e0e2e4;\n\n  width: 100%;\n  padding: 90px 24px 100px;\n  background: #ffffff;\n  color: var(--dp-navy);\n  font-family: 'Montserrat', sans-serif;\n  font-size: 14px;\n  line-height: 1.8;\n}\n\n#process-automation,\n#process-automation * {\n  box-sizing: border-box;\n}\n\n#process-automation .atelier-automation-inner {\n  width: 100%;\n  max-width: 1320px;\n  margin: 0 auto;\n}\n\n#process-automation h2,\n#process-automation h3,\n#process-automation p,\n#process-automation figure {\n  margin-top: 0;\n}\n\n#process-automation img {\n  max-width: 100%;\n  height: auto;\n}\n\n\n\/* =====================================================\n   02 \u2014 SECTION INTRODUCTION\n===================================================== *\/\n\n#process-automation .atelier-automation-header {\n  max-width: 900px;\n  margin: 0 auto 65px;\n  text-align: center;\n}\n\n#process-automation .atelier-automation-eyebrow {\n  margin-bottom: 22px;\n  color: var(--dp-gold);\n  font-family: 'Montserrat', sans-serif;\n  font-size: 10px;\n  font-weight: 700;\n  line-height: 1.8;\n  letter-spacing: 2px;\n  text-transform: uppercase;\n}\n\n#process-automation .atelier-automation-header h2,\n#process-automation .atelier-automation-next h2 {\n  margin: 0 0 26px;\n  color: var(--dp-navy);\n  font-family: 'Playfair Display', Georgia, serif;\n  font-size: clamp(34px, 4.1vw, 58px);\n  font-weight: 500;\n  line-height: 1.25;\n  letter-spacing: -0.7px;\n}\n\n#process-automation .atelier-automation-header h2 em,\n#process-automation .atelier-automation-next h2 em {\n  color: var(--dp-gold);\n  font-style: italic;\n  font-weight: 400;\n}\n\n#process-automation .atelier-automation-header p {\n  max-width: 740px;\n  margin: 0 auto 12px;\n  color: var(--dp-blue);\n  font-size: 15px;\n  line-height: 1.9;\n}\n\n#process-automation .atelier-automation-header\n.atelier-automation-intro-fr {\n  color: var(--dp-muted);\n  font-size: 14px;\n}\n\n\n\/* =====================================================\n   03 \u2014 NEW CLIENT LIFECYCLE FEATURE\n   TEXT LEFT \/ INFOGRAPHIC RIGHT\n===================================================== *\/\n\n#process-automation .atelier-flow-feature {\n  display: grid;\n  grid-template-columns:\n    minmax(0, 0.92fr)\n    minmax(0, 1.08fr);\n  align-items: center;\n  gap: clamp(28px, 4vw, 65px);\n\n  margin: 50px 0 90px;\n  padding: clamp(28px, 4vw, 55px);\n\n  background: var(--dp-cream);\n  border: 1px solid #e2dfd8;\n  border-radius: 8px;\n}\n\n#process-automation .atelier-flow-feature-copy {\n  min-width: 0;\n}\n\n#process-automation .atelier-flow-kicker {\n  margin-bottom: 20px;\n  color: var(--dp-gold);\n  font-size: 10px;\n  font-weight: 700;\n  letter-spacing: 1.8px;\n  line-height: 1.8;\n  text-transform: uppercase;\n}\n\n#process-automation .atelier-flow-feature h3 {\n  margin: 0 0 12px;\n  color: var(--dp-navy);\n  font-family: 'Playfair Display', Georgia, serif;\n  font-size: clamp(29px, 3vw, 44px);\n  font-weight: 500;\n  line-height: 1.25;\n}\n\n#process-automation .atelier-flow-english-title {\n  margin: 0 0 30px;\n  color: var(--dp-muted);\n  font-size: 14px;\n  font-weight: 600;\n  line-height: 1.7;\n}\n\n#process-automation .atelier-flow-feature-copy p {\n  margin: 0 0 15px;\n  color: var(--dp-navy);\n  font-size: 14px;\n  line-height: 1.9;\n}\n\n#process-automation .atelier-flow-feature-copy\n.atelier-flow-en {\n  margin-bottom: 26px;\n  color: var(--dp-muted);\n  font-size: 13px;\n  line-height: 1.85;\n}\n\n#process-automation .atelier-flow-rule {\n  width: 55px;\n  height: 2px;\n  margin: 29px 0;\n  background: var(--dp-gold);\n}\n\n#process-automation .atelier-flow-principle {\n  margin-top: 30px;\n  padding: 5px 0 5px 20px;\n  border-left: 2px solid var(--dp-gold);\n}\n\n#process-automation .atelier-flow-principle strong {\n  display: block;\n  margin-bottom: 9px;\n  color: var(--dp-navy);\n  font-family: 'Playfair Display', Georgia, serif;\n  font-size: 21px;\n  font-weight: 600;\n  line-height: 1.5;\n}\n\n#process-automation .atelier-flow-principle span {\n  display: block;\n  color: var(--dp-muted);\n  font-size: 12px;\n  line-height: 1.8;\n}\n\n\n\/* NEW INFOGRAPHIC *\/\n\n#process-automation .atelier-flow-figure {\n  width: 100%;\n  min-width: 0;\n  margin: 0;\n  text-align: center;\n}\n\n#process-automation .atelier-flow-figure a {\n  display: block;\n  text-decoration: none;\n  line-height: 0;\n}\n\n#process-automation .atelier-flow-figure img {\n  display: block;\n  width: 100%;\n  height: auto;\n  border: 1px solid #e1e2e4;\n  border-radius: 5px;\n  box-shadow: 0 8px 30px rgba(16, 36, 62, 0.06);\n  transition:\n    box-shadow 0.25s ease,\n    transform 0.25s ease;\n}\n\n#process-automation .atelier-flow-figure a:hover img {\n  transform: translateY(-3px);\n  box-shadow: 0 12px 35px rgba(16, 36, 62, 0.11);\n}\n\n#process-automation .atelier-flow-figure figcaption {\n  margin-top: 16px;\n  color: var(--dp-muted);\n  font-size: 9px;\n  font-weight: 600;\n  letter-spacing: 1.4px;\n  line-height: 1.7;\n  text-transform: uppercase;\n}\n\n\n\/* =====================================================\n   04 \u2014 THREE COLUMN LABELS\n===================================================== *\/\n\n#process-automation .atelier-automation-labels {\n  display: grid;\n  grid-template-columns:\n    minmax(0, 1fr)\n    minmax(0, 1.08fr)\n    minmax(0, 1fr);\n  column-gap: 35px;\n\n  padding: 0 0 20px;\n  margin-bottom: 5px;\n\n  border-bottom: 1px solid var(--dp-border);\n}\n\n#process-automation .atelier-automation-labels span {\n  color: var(--dp-gold);\n  font-size: 10px;\n  font-weight: 700;\n  line-height: 1.6;\n  letter-spacing: 1.4px;\n  text-transform: uppercase;\n}\n\n#process-automation .atelier-automation-labels\nspan:nth-child(2) {\n  text-align: center;\n}\n\n#process-automation .atelier-automation-labels\nspan:nth-child(3) {\n  text-align: right;\n}\n\n\n\/* =====================================================\n   05 \u2014 THREE PROJECT ROWS\n===================================================== *\/\n\n#process-automation .atelier-automation-row {\n  display: grid;\n  grid-template-columns:\n    minmax(0, 1fr)\n    minmax(0, 1.08fr)\n    minmax(0, 1fr);\n\n  align-items: center;\n  column-gap: 35px;\n\n  padding: 65px 0;\n  border-bottom: 1px solid var(--dp-border);\n}\n\n#process-automation .atelier-automation-copy {\n  min-width: 0;\n  align-self: center;\n}\n\n#process-automation .atelier-automation-number {\n  margin-bottom: 19px;\n  color: var(--dp-gold);\n  font-size: 11px;\n  font-weight: 700;\n  letter-spacing: 1.5px;\n  line-height: 1.6;\n  text-transform: uppercase;\n}\n\n#process-automation .atelier-automation-copy h3 {\n  margin: 0 0 22px;\n  color: var(--dp-navy);\n  font-family: 'Playfair Display', Georgia, serif;\n  font-size: clamp(25px, 2.15vw, 33px);\n  font-weight: 500;\n  line-height: 1.3;\n}\n\n#process-automation .atelier-automation-copy p {\n  margin: 0 0 18px;\n  color: var(--dp-blue);\n  font-size: 13px;\n  line-height: 1.9;\n}\n\n#process-automation .atelier-automation-copy\n.atelier-automation-lead {\n  color: var(--dp-navy);\n  font-size: 14px;\n  font-weight: 600;\n  line-height: 1.8;\n}\n\n#process-automation .atelier-automation-takeaway {\n  margin-top: 28px;\n  padding: 15px 0 0;\n  border-top: 2px solid var(--dp-gold);\n  color: var(--dp-navy);\n  font-size: 12px;\n  font-weight: 700;\n  line-height: 1.75;\n}\n\n\n\/* =====================================================\n   06 \u2014 PROJECT IMAGES\n===================================================== *\/\n\n#process-automation .atelier-automation-visual {\n  min-width: 0;\n  width: 100%;\n  margin: 0;\n  align-self: center;\n  text-align: center;\n}\n\n#process-automation .atelier-automation-visual a {\n  display: block;\n  line-height: 0;\n  text-decoration: none;\n}\n\n#process-automation .atelier-automation-visual img {\n  display: block;\n  width: 100%;\n  height: auto;\n  border-radius: 5px;\n  border: 1px solid #e4e5e7;\n  box-shadow: 0 7px 25px rgba(16, 36, 62, 0.05);\n  transition:\n    transform 0.25s ease,\n    box-shadow 0.25s ease;\n}\n\n#process-automation .atelier-automation-visual a:hover img {\n  transform: translateY(-3px);\n  box-shadow: 0 12px 30px rgba(16, 36, 62, 0.11);\n}\n\n#process-automation .atelier-automation-visual figcaption {\n  margin-top: 17px;\n  color: var(--dp-muted);\n  font-size: 9px;\n  font-weight: 600;\n  line-height: 1.7;\n  letter-spacing: 1.2px;\n  text-transform: uppercase;\n}\n\n\n\/* =====================================================\n   07 \u2014 CASE STUDIES INTRODUCTION\n===================================================== *\/\n\n#process-automation .atelier-automation-next {\n  max-width: 860px;\n  margin: 100px auto 0;\n  padding-top: 45px;\n  border-top: 1px solid var(--dp-border);\n  text-align: center;\n}\n\n#process-automation .atelier-automation-next h2 {\n  margin-bottom: 25px;\n}\n\n#process-automation .atelier-automation-next p {\n  max-width: 700px;\n  margin: 0 auto 12px;\n  color: var(--dp-blue);\n  font-size: 14px;\n  line-height: 1.9;\n}\n\n#process-automation .atelier-automation-next\np:last-child {\n  color: var(--dp-muted);\n}\n\n\n\/* =====================================================\n   08 \u2014 LARGE TABLET\n   1180px and below\n\n   Keep bilingual copy side by side.\n   Move project images above the copy.\n===================================================== *\/\n\n@media (max-width: 1180px) {\n\n  #process-automation {\n    padding: 75px 24px 85px;\n  }\n\n  #process-automation .atelier-automation-row {\n    grid-template-columns:\n      minmax(0, 1fr)\n      minmax(0, 1fr);\n    column-gap: 38px;\n    row-gap: 35px;\n    align-items: start;\n    padding: 55px 0;\n  }\n\n  #process-automation .atelier-automation-row\n  .atelier-automation-visual {\n    grid-column: 1 \/ -1;\n    grid-row: 1;\n    max-width: 530px;\n    margin: 0 auto;\n  }\n\n  #process-automation .atelier-automation-row\n  .atelier-automation-copy[lang=\"fr\"] {\n    grid-column: 1;\n    grid-row: 2;\n  }\n\n  #process-automation .atelier-automation-row\n  .atelier-automation-copy[lang=\"en\"] {\n    grid-column: 2;\n    grid-row: 2;\n  }\n\n  #process-automation .atelier-automation-labels {\n    display: none;\n  }\n\n}\n\n\n\/* =====================================================\n   09 \u2014 TABLET\n   850px and below\n===================================================== *\/\n\n@media (max-width: 850px) {\n\n  #process-automation {\n    padding: 60px 20px 75px;\n  }\n\n  #process-automation .atelier-automation-header {\n    margin-bottom: 45px;\n  }\n\n  #process-automation .atelier-automation-header h2 {\n    font-size: clamp(33px, 5.5vw, 45px);\n  }\n\n  \/* FEATURE: STACK TEXT AND INFOGRAPHIC *\/\n\n  #process-automation .atelier-flow-feature {\n    grid-template-columns: minmax(0, 1fr);\n    gap: 35px;\n    margin: 35px 0 70px;\n    padding: 30px;\n  }\n\n  #process-automation .atelier-flow-feature h3 {\n    font-size: clamp(28px, 5vw, 38px);\n  }\n\n  #process-automation .atelier-flow-figure {\n    max-width: 630px;\n    margin: 0 auto;\n  }\n\n}\n\n\n\/* =====================================================\n   10 \u2014 MOBILE\n   650px and below\n\n   Stacked project layout:\n   1. Image\n   2. French\n   3. English\n===================================================== *\/\n\n@media (max-width: 650px) {\n\n  #process-automation {\n    padding: 45px 16px 65px;\n  }\n\n  #process-automation .atelier-automation-eyebrow {\n    font-size: 9px;\n    letter-spacing: 1.3px;\n  }\n\n  #process-automation .atelier-automation-header h2,\n  #process-automation .atelier-automation-next h2 {\n    font-size: clamp(30px, 8vw, 39px);\n    line-height: 1.3;\n  }\n\n  #process-automation .atelier-automation-header p {\n    font-size: 13px;\n  }\n\n  \/* NEW INFOGRAPHIC FEATURE *\/\n\n  #process-automation .atelier-flow-feature {\n    padding: 25px 18px;\n    gap: 27px;\n    margin-bottom: 50px;\n  }\n\n  #process-automation .atelier-flow-feature h3 {\n    font-size: clamp(27px, 7vw, 34px);\n  }\n\n  #process-automation .atelier-flow-english-title {\n    font-size: 13px;\n  }\n\n  #process-automation .atelier-flow-feature-copy p {\n    font-size: 13px;\n    line-height: 1.85;\n  }\n\n  #process-automation .atelier-flow-feature-copy\n  .atelier-flow-en {\n    font-size: 12px;\n  }\n\n  #process-automation .atelier-flow-principle strong {\n    font-size: 19px;\n  }\n\n  \/* STACK PROJECT ROWS *\/\n\n  #process-automation .atelier-automation-row {\n    display: flex;\n    flex-direction: column;\n    gap: 28px;\n    padding: 45px 0;\n  }\n\n  #process-automation .atelier-automation-row\n  .atelier-automation-visual {\n    order: 1;\n    width: 100%;\n    max-width: 100%;\n  }\n\n  #process-automation .atelier-automation-row\n  .atelier-automation-copy[lang=\"fr\"] {\n    order: 2;\n    width: 100%;\n  }\n\n  #process-automation .atelier-automation-row\n  .atelier-automation-copy[lang=\"en\"] {\n    order: 3;\n    width: 100%;\n    padding-top: 25px;\n    border-top: 1px solid var(--dp-border);\n  }\n\n  #process-automation .atelier-automation-copy h3 {\n    font-size: 27px;\n  }\n\n  #process-automation .atelier-automation-copy p {\n    font-size: 13px;\n  }\n\n  #process-automation .atelier-automation-copy\n  .atelier-automation-lead {\n    font-size: 13px;\n  }\n\n  #process-automation .atelier-automation-takeaway {\n    margin-top: 20px;\n  }\n\n  \/* CASE STUDIES *\/\n\n  #process-automation .atelier-automation-next {\n    margin-top: 60px;\n    padding-top: 35px;\n  }\n\n  #process-automation .atelier-automation-next p {\n    font-size: 13px;\n  }\n\n}\n\n\n\/* =====================================================\n   11 \u2014 SMALL PHONES\n===================================================== *\/\n\n@media (max-width: 380px) {\n\n  #process-automation {\n    padding-left: 12px;\n    padding-right: 12px;\n  }\n\n  #process-automation .atelier-flow-feature {\n    padding: 20px 14px;\n  }\n\n  #process-automation .atelier-flow-feature h3 {\n    font-size: 26px;\n  }\n\n  #process-automation .atelier-automation-copy h3 {\n    font-size: 25px;\n  }\n\n}\n\n\n\/* =====================================================\n   12 \u2014 ACCESSIBILITY\n===================================================== *\/\n\n#process-automation a:focus-visible {\n  outline: 2px solid var(--dp-gold);\n  outline-offset: 5px;\n}\n\n@media (prefers-reduced-motion: reduce) {\n\n  #process-automation img,\n  #process-automation a {\n    transition: none !important;\n    animation: none !important;\n  }\n\n  #process-automation\n  .atelier-automation-visual a:hover img,\n  #process-automation\n  .atelier-flow-figure a:hover img {\n    transform: none;\n  }\n\n}\n\n<\/style>\n\n\n<section class=\"atelier-automation\" id=\"process-automation\">\n\n  <style>\n    @import url('https:\/\/fonts.googleapis.com\/css2?family=Montserrat:wght@400;500;600;700&family=Playfair+Display:wght@400;500;600;700&display=swap');\n\n    #process-automation .atelier-flow-feature,\n    #process-automation .atelier-flow-feature * {\n      box-sizing: border-box;\n    }\n\n    #process-automation .atelier-flow-feature {\n      display: grid;\n      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.atelier-flow-english-title {\n      margin: 0 0 28px;\n      font-family: 'Montserrat', sans-serif;\n      font-size: 14px;\n      font-weight: 600;\n      line-height: 1.6;\n      color: #718095;\n    }\n\n    #process-automation .atelier-flow-feature p {\n      margin: 0 0 16px;\n      font-size: 14px;\n      line-height: 1.85;\n    }\n\n    #process-automation .atelier-flow-feature .atelier-flow-en {\n      margin-bottom: 24px;\n      color: #647187;\n      font-size: 13px;\n      line-height: 1.85;\n    }\n\n    #process-automation .atelier-flow-rule {\n      width: 52px;\n      height: 2px;\n      margin: 28px 0;\n      background: #b18b50;\n    }\n\n    #process-automation .atelier-flow-principle {\n      margin-top: 28px;\n      padding-left: 18px;\n      border-left: 2px solid #b18b50;\n    }\n\n    #process-automation .atelier-flow-principle strong {\n      display: block;\n      margin-bottom: 7px;\n      font-family: 'Playfair Display', Georgia, serif;\n      font-size: 19px;\n      font-weight: 600;\n      line-height: 1.4;\n    }\n\n    #process-automation .atelier-flow-principle span {\n      display: block;\n      font-size: 12px;\n      line-height: 1.7;\n      color: #647187;\n    }\n\n    #process-automation .atelier-flow-figure {\n      width: 100%;\n      min-width: 0;\n      margin: 0;\n      text-align: center;\n    }\n\n    #process-automation .atelier-flow-figure a {\n      display: block;\n      line-height: 0;\n    }\n\n    #process-automation .atelier-flow-figure img {\n      display: block;\n      width: 100%;\n      height: auto;\n      border-radius: 5px;\n    }\n\n    #process-automation .atelier-flow-figure figcaption {\n      margin-top: 13px;\n      font-family: 'Montserrat', sans-serif;\n      font-size: 9px;\n      font-weight: 600;\n      letter-spacing: 1.3px;\n      line-height: 1.7;\n      text-transform: uppercase;\n      color: #7d8795;\n    }\n\n    @media (max-width: 850px) {\n      #process-automation .atelier-flow-feature {\n        grid-template-columns: minmax(0, 1fr);\n        gap: 30px;\n        margin: 36px 0 52px;\n        padding: 26px 20px;\n      }\n\n      #process-automation .atelier-flow-feature h3 {\n        font-size: clamp(27px, 6vw, 36px);\n      }\n\n      #process-automation .atelier-flow-figure {\n        max-width: 620px;\n        margin: 0 auto;\n      }\n    }\n  <\/style>\n\n  <div class=\"atelier-automation-inner\">\n\n    <!-- SECTION INTRO -->\n\n    <header class=\"atelier-automation-header\">\n\n      <div class=\"atelier-automation-eyebrow\">\n        PROCESS DESIGN &amp; AUTOMATION \/\n        CONCEPTION ET AUTOMATISATION DES PROCESSUS\n      <\/div>\n\n      <h2>\n        Better processes. Less busywork.\n        <br>\n        <em>De meilleurs processus. Moins d&#8217;admin.<\/em>\n      <\/h2>\n\n      <p>\n        Simplify first. Connect what matters.\n        Automate what repeats. Keep people in control.\n      <\/p>\n\n      <p class=\"atelier-automation-intro-fr\">\n        Simplifier d&#8217;abord. Relier les bons outils.\n        Automatiser le r\u00e9p\u00e9titif. Garder l&#8217;humain aux commandes.\n      <\/p>\n\n    <\/header>\n\n\n    <!-- NEW: END-TO-END SYSTEM FEATURE -->\n\n    <article class=\"atelier-flow-feature\"\n             aria-labelledby=\"atelier-flow-title\">\n\n      <!-- LEFT: EXPLANATION -->\n\n      <div class=\"atelier-flow-feature-copy\">\n\n        <div class=\"atelier-flow-kicker\">\n          LE CYCLE CLIENT \/ THE CLIENT LIFECYCLE\n        <\/div>\n\n        <h3 id=\"atelier-flow-title\">\n          Au-del\u00e0 de l&#8217;entonnoir.\n          Un syst\u00e8me qui fid\u00e9lise.\n        <\/h3>\n\n        <div class=\"atelier-flow-english-title\">\n          Beyond the funnel. A system built for loyalty.\n        <\/div>\n\n        <p lang=\"fr\">\n          Pour les professionnels ind\u00e9pendants et les petites\n          entreprises de services, la croissance ne signifie\n          pas n\u00e9cessairement acqu\u00e9rir toujours plus de clients.\n          Elle passe aussi par la qualit\u00e9 des relations,\n          la confiance et la fid\u00e9lisation.\n        <\/p>\n\n        <p class=\"atelier-flow-en\" lang=\"en\">\n          For independent professionals and small service\n          businesses, growth doesn&#8217;t necessarily mean\n          constantly acquiring more clients. It also comes\n          from strong relationships, trust, and loyalty.\n        <\/p>\n\n        <div class=\"atelier-flow-rule\"><\/div>\n\n        <p lang=\"fr\">\n          Je con\u00e7ois des syst\u00e8mes qui relient chaque \u00e9tape\n          du parcours client : du premier contact \u00e0 la\n          prestation de services, jusqu&#8217;aux suivis,\n          \u00e0 la fid\u00e9lisation et aux nouvelles collaborations.\n        <\/p>\n\n        <p class=\"atelier-flow-en\" lang=\"en\">\n          I design systems that connect every stage of the\n          client journey: from the first interaction through\n          service delivery, follow-ups, retention, and\n          repeat business.\n        <\/p>\n\n        <p lang=\"fr\">\n          L&#8217;objectif n&#8217;est pas d&#8217;ajouter de la technologie\n          partout. C&#8217;est de simplifier les op\u00e9rations,\n          d&#8217;automatiser les t\u00e2ches r\u00e9p\u00e9titives et de cr\u00e9er\n          un cycle d&#8217;am\u00e9lioration continue, tout en\n          pr\u00e9servant les interactions et les d\u00e9cisions humaines.\n        <\/p>\n\n        <p class=\"atelier-flow-en\" lang=\"en\">\n          The goal isn&#8217;t to add technology everywhere.\n          It&#8217;s to simplify operations, automate repetitive\n          work, and create a cycle of continuous improvement,\n          while preserving human interaction and judgment.\n        <\/p>\n\n        <div class=\"atelier-flow-principle\">\n          <strong>\n            Vous connaissez votre m\u00e9tier.\n            Je con\u00e7ois les syst\u00e8mes qui le soutiennent.\n          <\/strong>\n\n          <span>\n            You know your business.\n            I design the systems that support it.\n          <\/span>\n        <\/div>\n\n      <\/div>\n\n\n      <!-- RIGHT: NEW INFOGRAPHIC -->\n\n      <figure class=\"atelier-flow-figure\">\n\n        <a\n          href=\"https:\/\/dorisproudlove.com\/wp-content\/uploads\/2026\/10\/Du-vieux-tunnel-aux-systemes-optimises.png\"\n          target=\"_blank\"\n          rel=\"noopener noreferrer\"\n          aria-label=\"Ouvrir l'infographie bilingue des syst\u00e8mes optimis\u00e9s\"\n        >\n\n          <img\n            src=\"https:\/\/dorisproudlove.com\/wp-content\/uploads\/2026\/10\/Du-vieux-tunnel-aux-systemes-optimises.png\"\n            alt=\"Comparaison entre un entonnoir traditionnel et un syst\u00e8me optimis\u00e9 en cycle continu, int\u00e9grant acquisition, prestation, fid\u00e9lisation, nouvelles ventes et am\u00e9lioration continue. Bilingual old funnel versus optimized client lifecycle.\"\n            loading=\"lazy\"\n            decoding=\"async\"\n          >\n\n        <\/a>\n\n        <figcaption>\n          OPTIMISATION DU CYCLE CLIENT \/\n          CLIENT LIFECYCLE OPTIMIZATION\n        <\/figcaption>\n\n      <\/figure>\n\n    <\/article>\n\n\n    <!-- COLUMN HEADERS -->\n\n    <div class=\"atelier-automation-labels\">\n      <span>FRAN\u00c7AIS<\/span>\n      <span>THE APPROACH \/ L&#8217;APPROCHE<\/span>\n      <span>ENGLISH<\/span>\n    <\/div>\n\n\n    <!-- ROW ONE: OPTIMIZE -->\n\n    <article class=\"atelier-automation-row\">\n\n      <div class=\"atelier-automation-copy\" lang=\"fr\">\n\n        <div class=\"atelier-automation-number\">\n          01 \/ OPTIMISER\n        <\/div>\n\n        <h3>\n          Plus de temps pour\n          votre expertise.\n        <\/h3>\n\n        <p class=\"atelier-automation-lead\">\n          Votre temps devrait \u00eatre consacr\u00e9 \u00e0 ce que\n          vous faites de mieux, pas \u00e0 g\u00e9rer\n          l&#8217;administration qui l&#8217;entoure.\n        <\/p>\n\n        <p>\n          J&#8217;analyse vos fa\u00e7ons de travailler pour\n          identifier les \u00e9tapes inutiles, les doubles\n          saisies et les t\u00e2ches r\u00e9p\u00e9titives.\n        <\/p>\n\n        <p>\n          Ensuite, je simplifie les processus, je\n          relie les outils et j&#8217;automatise ce qui\n          peut l&#8217;\u00eatre, tout en pr\u00e9servant les\n          d\u00e9cisions qui n\u00e9cessitent votre jugement.\n        <\/p>\n\n        <div class=\"atelier-automation-takeaway\">\n          Le processus d&#8217;abord. Les outils ensuite.\n        <\/div>\n\n      <\/div>\n\n      <figure class=\"atelier-automation-visual\">\n\n        <a\n          href=\"https:\/\/dorisproudlove.com\/wp-content\/uploads\/2026\/10\/30-Plus-de-Temps-pour-Votre-Expertise.png\"\n          target=\"_blank\"\n          rel=\"noopener noreferrer\"\n        >\n          <img decoding=\"async\"\n            src=\"https:\/\/dorisproudlove.com\/wp-content\/uploads\/2026\/10\/30-Plus-de-Temps-pour-Votre-Expertise.png\"\n            alt=\"Avant et apr\u00e8s : simplifier, connecter et automatiser les processus\"\n            loading=\"lazy\"\n          >\n        <\/a>\n\n        <figcaption>\n          PROCESS REDESIGN \/ RESTRUCTURATION DES PROCESSUS\n        <\/figcaption>\n\n      <\/figure>\n\n      <div class=\"atelier-automation-copy\" lang=\"en\">\n\n        <div class=\"atelier-automation-number\">\n          01 \/ OPTIMIZE\n        <\/div>\n\n        <h3>\n          More time for\n          your expertise.\n        <\/h3>\n\n        <p class=\"atelier-automation-lead\">\n          Your time belongs in the work you do best,\n          not in the administration surrounding it.\n        <\/p>\n\n        <p>\n          I examine how you work to identify\n          unnecessary steps, duplicate data entry,\n          and repetitive tasks that consume\n          valuable time.\n        <\/p>\n\n        <p>\n          Then I simplify the processes, connect\n          the right tools, and automate what makes\n          sense, preserving the decisions that\n          require your judgment.\n        <\/p>\n\n        <div class=\"atelier-automation-takeaway\">\n          Processes first. Tools second.\n        <\/div>\n\n      <\/div>\n\n    <\/article>\n\n\n    <!-- ROW TWO: CONNECT -->\n\n    <article class=\"atelier-automation-row\">\n\n      <div class=\"atelier-automation-copy\" lang=\"fr\">\n\n        <div class=\"atelier-automation-number\">\n          02 \/ CONNECTER\n        <\/div>\n\n        <h3>\n          Des syst\u00e8mes qui\n          travaillent avec vous.\n        <\/h3>\n\n        <p class=\"atelier-automation-lead\">\n          L&#8217;automatisation ne devrait jamais\n          vous faire perdre le contr\u00f4le de\n          votre travail.\n        <\/p>\n\n        <p>\n          Pour une journaliste ind\u00e9pendante,\n          j&#8217;ai con\u00e7u un processus qui rassemble\n          les occasions de publication, \u00e9value\n          leur pertinence et pr\u00e9pare des\n          brouillons personnalis\u00e9s.\n        <\/p>\n\n        <p>\n          Les informations circulent entre\n          les outils, les suivis sont organis\u00e9s\n          et les t\u00e2ches pr\u00e9paratoires sont\n          simplifi\u00e9es. La journaliste conserve\n          le contr\u00f4le \u00e9ditorial et d\u00e9cide\n          elle-m\u00eame de ce qu&#8217;elle envoie.\n        <\/p>\n\n        <div class=\"atelier-automation-takeaway\">\n          Le syst\u00e8me pr\u00e9pare. L&#8217;humain d\u00e9cide.\n        <\/div>\n\n      <\/div>\n\n      <figure class=\"atelier-automation-visual\">\n\n        <a\n          href=\"https:\/\/dorisproudlove.com\/wp-content\/uploads\/2026\/10\/Find-the-Fit-Prepare-the-Pitch.png\"\n          target=\"_blank\"\n          rel=\"noopener noreferrer\"\n        >\n          <img decoding=\"async\"\n            src=\"https:\/\/dorisproudlove.com\/wp-content\/uploads\/2026\/10\/Find-the-Fit-Prepare-the-Pitch.png\"\n            alt=\"Workflow de recherche d'occasions et pr\u00e9paration de pitchs pour une journaliste\"\n            loading=\"lazy\"\n          >\n        <\/a>\n\n        <figcaption>\n          EDITORIAL OPERATIONS \/ OP\u00c9RATIONS \u00c9DITORIALES\n        <\/figcaption>\n\n      <\/figure>\n\n      <div class=\"atelier-automation-copy\" lang=\"en\">\n\n        <div class=\"atelier-automation-number\">\n          02 \/ CONNECT\n        <\/div>\n\n        <h3>\n          Systems that work\n          alongside you.\n        <\/h3>\n\n        <p class=\"atelier-automation-lead\">\n          Automation should never mean\n          losing control of your work.\n        <\/p>\n\n        <p>\n          For a freelance journalist, I designed\n          a workflow that gathers publishing\n          opportunities, evaluates editorial fit,\n          and prepares personalized pitch drafts.\n        <\/p>\n\n        <p>\n          Information moves between tools,\n          follow-ups stay organized, and\n          preparatory work becomes easier.\n          The journalist retains full editorial\n          control and makes the final decision\n          about what gets sent.\n        <\/p>\n\n        <div class=\"atelier-automation-takeaway\">\n          The system prepares. The human decides.\n        <\/div>\n\n      <\/div>\n\n    <\/article>\n\n\n    <!-- ROW THREE: AUTOMATE -->\n\n    <article class=\"atelier-automation-row\">\n\n      <div class=\"atelier-automation-copy\" lang=\"fr\">\n\n        <div class=\"atelier-automation-number\">\n          03 \/ AUTOMATISER\n        <\/div>\n\n        <h3>\n          Moins de coordination.\n          Plus d&#8217;action.\n        <\/h3>\n\n        <p class=\"atelier-automation-lead\">\n          M\u00eame les petites organisations\n          peuvent b\u00e9n\u00e9ficier de syst\u00e8mes\n          simples, accessibles et efficaces.\n        <\/p>\n\n        <p>\n          Pour une \u00e9quipe de hockey f\u00e9minin,\n          j&#8217;ai con\u00e7u un syst\u00e8me qui facilite\n          la gestion des disponibilit\u00e9s,\n          la coordination des matchs,\n          les rappels et les suivis\n          administratifs.\n        <\/p>\n\n        <p>\n          En utilisant des outils gratuits\n          et des automatisations cibl\u00e9es,\n          les responsables peuvent consacrer\n          moins de temps aux t\u00e2ches r\u00e9p\u00e9titives\n          et davantage \u00e0 leur \u00e9quipe.\n        <\/p>\n\n        <div class=\"atelier-automation-takeaway\">\n          Moins d&#8217;admin. Plus de hockey.\n        <\/div>\n\n      <\/div>\n\n      <figure class=\"atelier-automation-visual\">\n\n        <a\n          href=\"https:\/\/dorisproudlove.com\/wp-content\/uploads\/2026\/10\/lesrecrues-info-fr.png\"\n          target=\"_blank\"\n          rel=\"noopener noreferrer\"\n        >\n          <img decoding=\"async\"\n            src=\"https:\/\/dorisproudlove.com\/wp-content\/uploads\/2026\/10\/lesrecrues-info-fr.png\"\n            alt=\"Automatisation des op\u00e9rations et de la gestion d'une \u00e9quipe de hockey f\u00e9minin\"\n            loading=\"lazy\"\n          >\n        <\/a>\n\n        <figcaption>\n          TEAM OPERATIONS \/ OP\u00c9RATIONS D&#8217;\u00c9QUIPE\n        <\/figcaption>\n\n      <\/figure>\n\n      <div class=\"atelier-automation-copy\" lang=\"en\">\n\n        <div class=\"atelier-automation-number\">\n          03 \/ AUTOMATE\n        <\/div>\n\n        <h3>\n          Less coordination.\n          More action.\n        <\/h3>\n\n        <p class=\"atelier-automation-lead\">\n          Even small organizations can benefit\n          from systems that are simple,\n          accessible, and effective.\n        <\/p>\n\n        <p>\n          For a women&#8217;s hockey team, I designed\n          a system to streamline player\n          availability, game coordination,\n          reminders, and administrative\n          follow-ups.\n        <\/p>\n\n        <p>\n          By using free tools and targeted\n          automations, team organizers can spend\n          less time on repetitive administration\n          and more time supporting their players.\n        <\/p>\n\n        <div class=\"atelier-automation-takeaway\">\n          Less admin. More hockey.\n        <\/div>\n\n      <\/div>\n\n    <\/article>\n\n\n    <!-- CASE STUDIES INTRO -->\n\n    <div class=\"atelier-automation-next\">\n\n      <div class=\"atelier-automation-eyebrow\">\n        CLIENT WORK \/ PROJETS CLIENTS\n      <\/div>\n\n      <h2>\n        From process to practice.\n        <br>\n        <em>De la r\u00e9flexion \u00e0 la r\u00e9alisation.<\/em>\n      <\/h2>\n\n      <p>\n        Explore the systems, workflows, and\n        operational solutions behind these projects.\n      <\/p>\n\n      <p>\n        D\u00e9couvrez les syst\u00e8mes, les processus\n        et les solutions op\u00e9rationnelles\n        con\u00e7us pour ces projets.\n      <\/p>\n\n    <\/div>\n\n  <\/div>\n\n<\/section>\n\n\n\n<style data-wp-block-html=\"css\">\n\n.atelier-bilingual {\n  width: 100%;\n  background: #F3F1EE;\n  padding: 90px 5%;\n  box-sizing: border-box;\n  border-top: 1px solid #D8A434;\n}\n\n.atelier-bilingual *,\n.atelier-bilingual *::before,\n.atelier-bilingual *::after {\n  box-sizing: border-box;\n}\n\n.atelier-bilingual-inner {\n  width: 100%;\n  max-width: 1280px;\n  margin: 0 auto;\n\n  display: grid;\n  grid-template-columns: minmax(0, .85fr) minmax(0, 1fr);\n  gap: 85px;\n  align-items: center;\n}\n\n\/* PORTRAIT *\/\n\n.atelier-bilingual-visual {\n  width: 100%;\n}\n\n.atelier-bilingual-specimen {\n  display: flex;\n  justify-content: space-between;\n  gap: 15px;\n  margin-bottom: 12px;\n\n  font-family: \"Montserrat\", sans-serif;\n  font-size: 8px;\n  font-weight: 600;\n  letter-spacing: .20em;\n  color: #32566B;\n}\n\n.atelier-bilingual-visual img {\n  display: block;\n  width: 100%;\n  height: auto;\n}\n\n.atelier-bilingual-caption {\n  margin-top: 18px;\n  padding-left: 16px;\n  border-left: 1px solid #D8A434;\n\n  font-family: \"Playfair Display\", serif;\n  font-size: 17px;\n  font-style: italic;\n  line-height: 1.6;\n  color: #0F1F3A;\n}\n\n\/* COPY *\/\n\n.atelier-bilingual-copy {\n  width: 100%;\n}\n\n.atelier-bilingual-eyebrow {\n  margin-bottom: 22px;\n\n  font-family: \"Montserrat\", sans-serif;\n  font-size: 10px;\n  font-weight: 600;\n  letter-spacing: .18em;\n  line-height: 1.6;\n  color: #C66047;\n}\n\n.atelier-bilingual-title {\n  margin: 0 0 36px;\n\n  font-family: \"Playfair Display\", serif;\n  font-size: 47px;\n  font-weight: 400;\n  line-height: 1.18;\n  letter-spacing: -.025em;\n  color: #0F1F3A;\n}\n\n.atelier-bilingual-title em {\n  font-weight: 400;\n  color: #32566B;\n}\n\n.atelier-bilingual-language {\n  margin-bottom: 16px;\n\n  font-family: \"Montserrat\", sans-serif;\n  font-size: 10px;\n  font-weight: 600;\n  letter-spacing: .20em;\n  color: #C66047;\n}\n\n.atelier-bilingual-lead {\n  margin: 0 0 16px;\n\n  font-family: \"Montserrat\", sans-serif;\n  font-size: 17px;\n  line-height: 1.7;\n  color: #32566B;\n}\n\n.atelier-bilingual-body {\n  margin: 0;\n\n  font-family: \"Montserrat\", sans-serif;\n  font-size: 15px;\n  line-height: 1.8;\n  color: #0F1F3A;\n}\n\n.atelier-bilingual-divider {\n  width: 55px;\n  height: 1px;\n  background: #D8A434;\n  margin: 32px 0;\n}\n\n\/* BOOKING BUTTON *\/\n\n.atelier-bilingual-button {\n  display: flex;\n  flex-wrap: wrap;\n  align-items: center;\n  justify-content: center;\n  gap: 8px 14px;\n\n  margin-top: 38px;\n  padding: 18px 24px;\n  width: fit-content;\n  max-width: 100%;\n\n  background: #0F1F3A;\n  border: 1px solid #0F1F3A;\n  color: #FFFFFF;\n\n  font-family: \"Montserrat\", sans-serif;\n  font-size: 11px;\n  font-weight: 600;\n  line-height: 1.6;\n  letter-spacing: .08em;\n  text-decoration: none;\n  text-align: center;\n\n  transition: all .25s ease;\n}\n\n.atelier-bilingual-button:visited {\n  color: #FFFFFF;\n}\n\n.atelier-bilingual-button:hover,\n.atelier-bilingual-button:focus-visible {\n  background: #C66047;\n  border-color: #C66047;\n  color: #FFFFFF;\n}\n\n.atelier-bilingual-button-fr {\n  flex-basis: 100%;\n  font-size: 10px;\n  letter-spacing: .06em;\n}\n\n.atelier-bilingual-note {\n  margin-top: 17px;\n\n  font-family: \"Montserrat\", sans-serif;\n  font-size: 11px;\n  line-height: 1.7;\n  color: #32566B;\n}\n\n\/* TABLET *\/\n\n@media (max-width: 1000px) {\n  .atelier-bilingual-inner {\n    gap: 45px;\n  }\n\n  .atelier-bilingual-title {\n    font-size: 40px;\n  }\n}\n\n\/* MOBILE *\/\n\n@media (max-width: 700px) {\n  .atelier-bilingual {\n    padding: 60px 22px;\n  }\n\n  .atelier-bilingual-inner {\n    grid-template-columns: 1fr;\n    gap: 45px;\n  }\n\n  .atelier-bilingual-visual {\n    max-width: 500px;\n    margin: 0 auto;\n  }\n\n  .atelier-bilingual-title {\n    font-size: 39px;\n  }\n\n  .atelier-bilingual-lead {\n    font-size: 16px;\n  }\n\n  .atelier-bilingual-body {\n    font-size: 15px;\n  }\n\n  .atelier-bilingual-button {\n    width: 100%;\n  }\n}\n\n<\/style>\n\n\n<section class=\"atelier-bilingual\">\n\n  <div class=\"atelier-bilingual-inner\">\n\n    <!-- PORTRAIT -->\n    <div class=\"atelier-bilingual-visual\">\n\n      <div class=\"atelier-bilingual-specimen\">\n        <span>PORTRAIT \/ 01<\/span>\n        <span>PRIVATE CONSULTING<\/span>\n      <\/div>\n\n      <img decoding=\"async\"\n        src=\"https:\/\/dorisproudlove.com\/wp-content\/uploads\/2026\/09\/Doris-1ON1.jpg\"\n        alt=\"Doris Proudlove \u2014 Private Consulting\"\n        loading=\"lazy\"\n      >\n\n      <div class=\"atelier-bilingual-caption\">\n        A fresh perspective changes everything.\n        <br>\n        Un regard neuf peut tout changer.\n      <\/div>\n\n    <\/div>\n\n    <!-- BILINGUAL CONTENT -->\n    <div class=\"atelier-bilingual-copy\">\n\n      <div class=\"atelier-bilingual-eyebrow\">\n        PRIVATE CONSULTING \u00b7 CONSULTATION PRIV\u00c9E\n      <\/div>\n\n      <h2 class=\"atelier-bilingual-title\">\n        Let&#8217;s talk.\n        <br>\n        <em>On en parle?<\/em>\n      <\/h2>\n\n      <div class=\"atelier-bilingual-language\">\n        ENGLISH\n      <\/div>\n\n      <p class=\"atelier-bilingual-lead\">\n        Have an idea to clarify, a project to move forward,\n        or a business challenge that could use a fresh perspective?\n      <\/p>\n\n      <p class=\"atelier-bilingual-body\">\n        Let&#8217;s spend 30 minutes exploring what you&#8217;re working on,\n        what you need, and how I might be able to help.\n        A real conversation, no pressure.\n      <\/p>\n\n      <div class=\"atelier-bilingual-divider\"><\/div>\n\n      <div class=\"atelier-bilingual-language\">\n        FRAN\u00c7AIS\n      <\/div>\n\n      <p class=\"atelier-bilingual-lead\">\n        Vous avez une id\u00e9e \u00e0 clarifier, un projet \u00e0 faire avancer\n        ou un d\u00e9fi d&#8217;affaires qui m\u00e9rite un regard ext\u00e9rieur?\n      <\/p>\n\n      <p class=\"atelier-bilingual-body\">\n        Prenons 30 minutes pour jaser de votre situation,\n        explorer vos besoins et voir comment je pourrais\n        vous aider. Une vraie conversation, sans pression.\n      <\/p>\n\n      <a\n        href=\"https:\/\/calendly.com\/doris-dorisproudlove\/30min\"\n        class=\"atelier-bilingual-button\"\n        target=\"_blank\"\n        rel=\"noopener noreferrer\"\n      >\n        BOOK A DISCOVERY CALL\n        <span aria-hidden=\"true\">\u2197<\/span>\n        <span class=\"atelier-bilingual-button-fr\">\n          R\u00c9SERVER UN APPEL D\u00c9COUVERTE\n        <\/span>\n      <\/a>\n\n      <div class=\"atelier-bilingual-note\">\n        30 minutes \u00b7 Complimentary \/ Sans frais\n        \u00b7 No obligation \/ Sans engagement\n      <\/div>\n\n    <\/div>\n\n  <\/div>\n\n<\/section>\n\n\n\n<style>\n.dp-experience {\n  --navy: #142b43;\n  --gold: #bd985b;\n  --muted: #526273;\n  --line: #e1e6eb;\n  font-family: 'Montserrat', Arial, sans-serif;\n  padding: 48px 22px;\n  background: #f8f9fb;\n  color: var(--navy);\n}\n\n.dp-experience * {\n  box-sizing: border-box;\n}\n\n.dp-experience-inner {\n  max-width: 1120px;\n  margin: 0 auto;\n}\n\n.dp-experience-heading {\n  text-align: center;\n  margin-bottom: 30px;\n}\n\n.dp-experience-eyebrow {\n  color: var(--gold);\n  text-transform: uppercase;\n  font-size: 11px;\n  font-weight: 700;\n  letter-spacing: 2px;\n  margin-bottom: 10px;\n}\n\n.dp-experience h2 {\n  font-family: 'Playfair Display', Georgia, serif;\n  font-size: clamp(26px, 3vw, 36px);\n  font-weight: 500;\n  margin: 0;\n}\n\n.dp-experience-grid {\n  display: grid;\n  grid-template-columns: 1fr 1fr;\n  gap: 38px;\n}\n\n.dp-experience-column {\n  min-width: 0;\n}\n\n.dp-experience-lang {\n  display: inline-block;\n  font-size: 11px;\n  font-weight: 700;\n  letter-spacing: 2px;\n  color: var(--gold);\n  margin-bottom: 12px;\n}\n\n.dp-experience-column h3 {\n  font-family: 'Playfair Display', Georgia, serif;\n  font-size: 21px;\n  line-height: 1.35;\n  margin: 0 0 14px;\n}\n\n.dp-experience-column p {\n  font-size: 13px;\n  line-height: 1.85;\n  color: var(--muted);\n  margin: 0 0 14px;\n}\n\n.dp-experience-clients {\n  padding-top: 14px;\n  border-top: 1px solid var(--line);\n  font-size: 12px;\n  line-height: 1.8;\n  font-weight: 600;\n}\n\n.dp-experience-links {\n  text-align: center;\n  margin-top: 26px;\n}\n\n.dp-experience-links a {\n  color: var(--navy);\n  font-size: 12px;\n  font-weight: 700;\n  text-decoration: none;\n  border-bottom: 1px solid var(--gold);\n  padding-bottom: 5px;\n  transition: color .2s;\n}\n\n.dp-experience-links a:hover {\n  color: var(--gold);\n}\n\n@media (max-width: 700px) {\n  .dp-experience {\n    padding: 36px 18px;\n  }\n\n  .dp-experience-grid {\n    grid-template-columns: 1fr;\n    gap: 26px;\n  }\n\n  .dp-experience-column + .dp-experience-column {\n    border-top: 1px solid var(--line);\n    padding-top: 24px;\n  }\n}\n<\/style>\n\n<section class=\"dp-experience\" id=\"experience\">\n  <div class=\"dp-experience-inner\">\n\n    <header class=\"dp-experience-heading\">\n      <div class=\"dp-experience-eyebrow\">\n        EXPERIENCE \/ EXP\u00c9RIENCE\n      <\/div>\n      <h2>Une exp\u00e9rience solide. Des solutions simples.<\/h2>\n    <\/header>\n\n    <div class=\"dp-experience-grid\">\n\n      <!-- FRAN\u00c7AIS -->\n      <div class=\"dp-experience-column\" lang=\"fr\">\n        <span class=\"dp-experience-lang\">FRAN\u00c7AIS<\/span>\n\n        <h3>Plus de 20 ans d&#8217;exp\u00e9rience en technologies et transformation des processus.<\/h3>\n\n        <p>\n          Mon parcours comprend l&#8217;analyse d&#8217;affaires,\n          l&#8217;architecture de solutions, l&#8217;assurance qualit\u00e9\n          et la coordination de programmes technologiques\n          d&#8217;envergure.\n        <\/p>\n\n        <p>\n          R\u00e9cemment, \u00e0 la Banque Nationale du Canada,\n          j&#8217;ai particip\u00e9 \u00e0 la coordination de l&#8217;int\u00e9gration\n          et de l&#8217;assurance qualit\u00e9 d&#8217;une importante\n          migration de syst\u00e8mes de paiement.\n        <\/p>\n\n        <p>\n          Aujourd&#8217;hui, je mets cette exp\u00e9rience au service\n          des PME et des professionnels ind\u00e9pendants\n          pour simplifier leurs op\u00e9rations et concevoir\n          des automatisations fiables, adapt\u00e9es \u00e0 leurs besoins.\n        <\/p>\n\n        <div class=\"dp-experience-clients\">\n          Banque Nationale du Canada \u00b7 Air Canada\/A\u00e9roplan \u00b7\n          Hewlett Packard Enterprise \u00b7 Bell Canada\n        <\/div>\n      <\/div>\n\n      <!-- ENGLISH -->\n      <div class=\"dp-experience-column\" lang=\"en\">\n        <span class=\"dp-experience-lang\">ENGLISH<\/span>\n\n        <h3>Over 20 years of experience in technology and process transformation.<\/h3>\n\n        <p>\n          My background spans business analysis,\n          solution architecture, quality assurance,\n          and the coordination of large-scale\n          technology programs.\n        <\/p>\n\n        <p>\n          Most recently, at National Bank of Canada,\n          I helped coordinate integration and quality\n          assurance for a major payment systems migration\n          involving multiple technology platforms.\n        <\/p>\n\n        <p>\n          Today, I bring that experience to small businesses\n          and independent professionals, helping them\n          simplify operations and build reliable,\n          practical automation systems.\n        <\/p>\n\n        <div class=\"dp-experience-clients\">\n          National Bank of Canada \u00b7 Air Canada\/Aeroplan \u00b7\n          Hewlett Packard Enterprise \u00b7 Bell Canada\n        <\/div>\n      <\/div>\n\n    <\/div>\n\n    <div class=\"dp-experience-links\">\n      <a href=\"https:\/\/www.linkedin.com\/in\/dorisproudlove\/\"\n         target=\"_blank\" rel=\"noopener noreferrer\">\n        Parcours professionnel complet \/ Full professional background \u2197\n      <\/a>\n    <\/div>\n\n  <\/div>\n<\/section>\n\n\n\n<style>\n.dp-certs {\n  width: 100%;\n  padding: 30px 20px;\n  background: #fafaf9;\n  box-sizing: border-box;\n  text-align: center;\n}\n\n.dp-certs-heading {\n  font-size: 13px;\n  font-weight: 700;\n  text-transform: uppercase;\n  letter-spacing: 2px;\n  color: #6d7180;\n  margin: 0 0 24px;\n}\n\n.dp-certs-grid {\n  display: grid;\n  grid-template-columns: repeat(6, minmax(0, 1fr));\n  gap: 16px;\n  max-width: 1100px;\n  margin: 0 auto;\n}\n\n.dp-cert-item {\n  display: flex;\n  flex-direction: column;\n  align-items: center;\n  justify-content: flex-start;\n  padding: 12px 6px;\n  min-width: 0;\n}\n\n.dp-cert-image {\n  width: 100%;\n  height: 95px;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  margin-bottom: 12px;\n}\n\n.dp-cert-image img {\n  max-width: 100%;\n  max-height: 95px;\n  width: auto;\n  height: auto;\n  object-fit: contain;\n}\n\n.dp-cert-name {\n  font-size: 13px;\n  font-weight: 700;\n  line-height: 1.4;\n  color: #080d2c;\n  margin: 0;\n}\n\n.dp-cert-provider {\n  font-size: 11px;\n  color: #7d8291;\n  margin: 5px 0 0;\n  line-height: 1.4;\n}\n\n@media (max-width: 800px) {\n  .dp-certs-grid {\n    grid-template-columns: repeat(3, minmax(0, 1fr));\n    gap: 18px;\n  }\n}\n\n@media (max-width: 480px) {\n  .dp-certs {\n    padding: 24px 12px;\n  }\n\n  .dp-cert-image {\n    height: 75px;\n  }\n\n  .dp-cert-image img {\n    max-height: 75px;\n  }\n\n  .dp-cert-name {\n    font-size: 12px;\n  }\n\n  .dp-cert-provider {\n    font-size: 10px;\n  }\n}\n<\/style>\n\n<section class=\"dp-certs\">\n\n  <h2 class=\"dp-certs-heading\">\n    Certifications &amp; Credentials\n  <\/h2>\n\n  <div class=\"dp-certs-grid\">\n\n    <!-- MAKE FOUNDATION -->\n    <div class=\"dp-cert-item\">\n      <div class=\"dp-cert-image\">\n        <img decoding=\"async\" src=\"https:\/\/dorisproudlove.com\/wp-content\/uploads\/2026\/10\/make-basics.png\"\n             alt=\"Make Foundation\"\n             loading=\"lazy\">\n      <\/div>\n      <p class=\"dp-cert-name\">Foundation<\/p>\n      <p class=\"dp-cert-provider\">Make Academy<\/p>\n    <\/div>\n\n    <!-- MAKE INTERMEDIATE -->\n    <div class=\"dp-cert-item\">\n      <div class=\"dp-cert-image\">\n        <img decoding=\"async\" src=\"https:\/\/dorisproudlove.com\/wp-content\/uploads\/2026\/10\/make-intermediate-Copy.png\"\n             alt=\"Make Intermediate\"\n             loading=\"lazy\">\n      <\/div>\n      <p class=\"dp-cert-name\">Intermediate<\/p>\n      <p class=\"dp-cert-provider\">Make Academy<\/p>\n    <\/div>\n\n    <!-- MAKE AI -->\n    <div class=\"dp-cert-item\">\n      <div class=\"dp-cert-image\">\n        <img decoding=\"async\" src=\"https:\/\/dorisproudlove.com\/wp-content\/uploads\/2026\/10\/ai-automation-explorer-Copy.png\"\n             alt=\"Make AI Automation Explorer\"\n             loading=\"lazy\">\n      <\/div>\n      <p class=\"dp-cert-name\">AI Automation Explorer<\/p>\n      <p class=\"dp-cert-provider\">Make Academy<\/p>\n    <\/div>\n\n    <!-- FOURTH CERTIFICATION -->\n    <div class=\"dp-cert-item\">\n      <div class=\"dp-cert-image\">\n        <img decoding=\"async\" src=\"https:\/\/dorisproudlove.com\/wp-content\/uploads\/2026\/10\/5488c354aa54d7d28f7b9aced9e85137.png\"\n             alt=\"Professional certification\"\n             loading=\"lazy\">\n      <\/div>\n      <p class=\"dp-cert-name\">Professional Credential<\/p>\n      <p class=\"dp-cert-provider\">Certification<\/p>\n    <\/div>\n\n    <!-- AIRTABLE -->\n    <div class=\"dp-cert-item\">\n      <div class=\"dp-cert-image\">\n        <img decoding=\"async\" src=\"https:\/\/dorisproudlove.com\/wp-content\/uploads\/2026\/10\/Airtable-Builder-Certified.png\"\n             alt=\"Airtable Builder Certified\"\n             loading=\"lazy\">\n      <\/div>\n      <p class=\"dp-cert-name\">Builder Certified<\/p>\n      <p class=\"dp-cert-provider\">Airtable Academy<\/p>\n    <\/div>\n\n    <!-- HUBSPOT -->\n    <div class=\"dp-cert-item\">\n      <div class=\"dp-cert-image\">\n        <img decoding=\"async\" src=\"https:\/\/dorisproudlove.com\/wp-content\/uploads\/2026\/10\/Hubspot-Cert.png\"\n             alt=\"HubSpot Certification\"\n             loading=\"lazy\">\n      <\/div>\n      <p class=\"dp-cert-name\">Revenue Operations<\/p>\n      <p class=\"dp-cert-provider\">HubSpot Academy<\/p>\n    <\/div>\n\n  <\/div>\n<\/section>\n\n\n\n<style>\n.dp-education {\n  width: 100%;\n  padding: 30px 20px;\n  background: #fafaf9;\n  box-sizing: border-box;\n  text-align: center;\n}\n\n.dp-education-heading {\n  font-size: 13px;\n  font-weight: 700;\n  text-transform: uppercase;\n  letter-spacing: 2px;\n  color: #6d7180;\n  margin: 0 0 24px;\n}\n\n.dp-education-grid {\n  display: grid;\n  grid-template-columns: repeat(3, minmax(0, 1fr));\n  gap: 25px;\n  max-width: 850px;\n  margin: 0 auto;\n}\n\n.dp-education-item {\n  display: flex;\n  flex-direction: column;\n  align-items: center;\n  justify-content: flex-start;\n  padding: 12px 8px;\n  min-width: 0;\n}\n\n.dp-education-image {\n  width: 100%;\n  height: 100px;\n  display: flex;\n  justify-content: center;\n  align-items: center;\n  margin-bottom: 12px;\n}\n\n.dp-education-image img {\n  max-width: 100%;\n  max-height: 95px;\n  width: auto;\n  height: auto;\n  object-fit: contain;\n}\n\n.dp-education-name {\n  font-size: 14px;\n  font-weight: 700;\n  line-height: 1.4;\n  color: #080d2c;\n  margin: 0;\n}\n\n.dp-education-provider {\n  font-size: 12px;\n  line-height: 1.4;\n  color: #7d8291;\n  margin: 5px 0 0;\n}\n\n@media (max-width: 600px) {\n  .dp-education {\n    padding: 24px 10px;\n  }\n\n  .dp-education-grid {\n    gap: 8px;\n  }\n\n  .dp-education-item {\n    padding: 8px 3px;\n  }\n\n  .dp-education-image {\n    height: 65px;\n    margin-bottom: 10px;\n  }\n\n  .dp-education-image img {\n    max-height: 65px;\n  }\n\n  .dp-education-name {\n    font-size: 11px;\n  }\n\n  .dp-education-provider {\n    font-size: 10px;\n  }\n}\n<\/style>\n\n<section class=\"dp-education\"\n         aria-label=\"Education and professional qualifications\">\n\n  <h2 class=\"dp-education-heading\">\n    Education &amp; Professional Qualifications\n  <\/h2>\n\n  <div class=\"dp-education-grid\">\n\n    <!-- CDI COLLEGE -->\n    <div class=\"dp-education-item\">\n      <div class=\"dp-education-image\">\n        <img decoding=\"async\"\n          src=\"https:\/\/dorisproudlove.com\/wp-content\/uploads\/2026\/10\/CDI.png\"\n          alt=\"CDI College\"\n          loading=\"lazy\">\n      <\/div>\n\n      <p class=\"dp-education-name\">\n        AEC \u2014 Programmer Analyst\n      <\/p>\n\n      <p class=\"dp-education-provider\">\n        CDI College\n      <\/p>\n    <\/div>\n\n    <!-- MCGILL UNIVERSITY -->\n    <div class=\"dp-education-item\">\n      <div class=\"dp-education-image\">\n        <img decoding=\"async\"\n          src=\"https:\/\/dorisproudlove.com\/wp-content\/uploads\/2026\/10\/mcgill.png\"\n          alt=\"McGill University\"\n          loading=\"lazy\">\n      <\/div>\n\n      <p class=\"dp-education-name\">\n        Project Management Certificate\n      <\/p>\n\n      <p class=\"dp-education-provider\">\n        McGill University\n      <\/p>\n    <\/div>\n\n    <!-- CONCORDIA UNIVERSITY -->\n    <div class=\"dp-education-item\">\n      <div class=\"dp-education-image\">\n        <img decoding=\"async\"\n          src=\"https:\/\/dorisproudlove.com\/wp-content\/uploads\/2026\/10\/concordia.png\"\n          alt=\"Concordia University\"\n          loading=\"lazy\">\n      <\/div>\n\n      <p class=\"dp-education-name\">\n        Business Analysis Certificate\n      <\/p>\n\n      <p class=\"dp-education-provider\">\n        Concordia University\n      <\/p>\n    <\/div>\n\n  <\/div>\n<\/section>\n\n\n\n<style>\n  .dp-faq {\n    --dp-navy: #152b43;\n    --dp-gold: #ad8548;\n    --dp-cream: #faf7f2;\n    --dp-border: #ded8ce;\n\n    width: 100%;\n    max-width: 1000px;\n    margin: 40px auto;\n    padding: 0 20px;\n    color: var(--dp-navy);\n    font-family: \"Montserrat\", Arial, sans-serif;\n    box-sizing: border-box;\n  }\n\n  .dp-faq *,\n  .dp-faq *::before,\n  .dp-faq *::after {\n    box-sizing: border-box;\n  }\n\n  .dp-faq-header {\n    margin-bottom: 28px;\n  }\n\n  .dp-faq-eyebrow {\n    margin: 0 0 12px;\n    color: var(--dp-gold);\n    font-size: 12px;\n    font-weight: 700;\n    letter-spacing: 0.12em;\n    text-transform: uppercase;\n    line-height: 1.6;\n  }\n\n  .dp-faq-title {\n    margin: 0;\n    color: var(--dp-navy);\n    font-family: \"Playfair Display\", Georgia, serif;\n    font-size: clamp(28px, 4vw, 40px);\n    font-weight: 600;\n    line-height: 1.25;\n  }\n\n  .dp-faq details {\n    margin: 0 0 12px;\n    overflow: hidden;\n    background: var(--dp-cream);\n    border: 1px solid var(--dp-border);\n    border-radius: 12px;\n  }\n\n  .dp-faq summary {\n    display: flex;\n    align-items: center;\n    justify-content: space-between;\n    gap: 20px;\n    padding: 24px 28px;\n    color: var(--dp-navy);\n    cursor: pointer;\n    list-style: none;\n    font-family: \"Playfair Display\", Georgia, serif;\n    font-size: clamp(19px, 2.5vw, 24px);\n    font-weight: 600;\n    line-height: 1.45;\n    transition: background-color 0.2s ease;\n  }\n\n  .dp-faq summary::-webkit-details-marker {\n    display: none;\n  }\n\n  .dp-faq summary::marker {\n    content: \"\";\n  }\n\n  .dp-faq-question {\n    flex: 1;\n    min-width: 0;\n    overflow-wrap: anywhere;\n  }\n\n  .dp-faq-icon {\n    display: inline-flex;\n    align-items: center;\n    justify-content: center;\n    flex: 0 0 32px;\n    width: 32px;\n    height: 32px;\n    color: var(--dp-gold);\n    font-family: Arial, sans-serif;\n    font-size: 28px;\n    font-weight: 400;\n    line-height: 1;\n  }\n\n  .dp-faq-icon::before {\n    content: \"+\";\n  }\n\n  .dp-faq details[open] > summary .dp-faq-icon::before {\n    content: \"\u2212\";\n  }\n\n  .dp-faq summary:hover {\n    background: #f1ece4;\n  }\n\n  .dp-faq summary:focus-visible {\n    outline: 3px solid var(--dp-gold);\n    outline-offset: -5px;\n    border-radius: 10px;\n  }\n\n  .dp-faq-answer {\n    padding: 0 28px 28px;\n    color: var(--dp-navy);\n    font-size: 16px;\n    line-height: 1.85;\n  }\n\n  .dp-faq-answer p {\n    margin: 0 0 16px;\n  }\n\n  .dp-faq-answer p:last-child {\n    margin-bottom: 0;\n  }\n\n  @media (max-width: 600px) {\n    .dp-faq {\n      margin: 28px auto;\n      padding: 0 12px;\n    }\n\n    .dp-faq summary {\n      gap: 12px;\n      padding: 20px;\n    }\n\n    .dp-faq-answer {\n      padding: 0 20px 24px;\n    }\n  }\n\n  @media (prefers-reduced-motion: reduce) {\n    .dp-faq summary {\n      transition: none;\n    }\n  }\n<\/style>\n\n<section class=\"dp-faq\" lang=\"fr\" aria-labelledby=\"dp-faq-title\">\n\n  <header class=\"dp-faq-header\">\n    <p class=\"dp-faq-eyebrow\">\n      Organisation \u00b7 Processus \u00b7 Automatisation\n    <\/p>\n\n    <h2 class=\"dp-faq-title\" id=\"dp-faq-title\">\n      Vos questions sur l\u2019organisation et l\u2019automatisation\n    <\/h2>\n  <\/header>\n\n  <!-- QUESTION 1 -->\n  <details>\n    <summary>\n      <span class=\"dp-faq-question\">\n        Comment r\u00e9duire le temps que je passe sur l\u2019administration de mon entreprise?\n      <\/span>\n      <span class=\"dp-faq-icon\" aria-hidden=\"true\"><\/span>\n    <\/summary>\n\n    <div class=\"dp-faq-answer\">\n      <p>\n        Commencez par rep\u00e9rer ce qui revient chaque semaine :\n        r\u00e9pondre aux m\u00eames questions, chercher des documents,\n        recopier des informations, pr\u00e9parer des factures ou\n        relancer des clients.\n      <\/p>\n\n      <p>\n        Pendant quelques jours, notez ces t\u00e2ches et le temps\n        qu\u2019elles prennent. Vous pourrez ensuite d\u00e9terminer\n        lesquelles supprimer, simplifier, d\u00e9l\u00e9guer ou automatiser.\n      <\/p>\n\n      <p>\n        Parfois, un formulaire mieux con\u00e7u ou des informations\n        regroup\u00e9es au bon endroit suffisent \u00e0 all\u00e9ger le travail.\n        L\u2019objectif est de lib\u00e9rer du temps pour votre expertise,\n        vos clients et le d\u00e9veloppement de votre entreprise.\n      <\/p>\n    <\/div>\n  <\/details>\n\n  <!-- QUESTION 2 -->\n  <details>\n    <summary>\n      <span class=\"dp-faq-question\">\n        Comment savoir quelles t\u00e2ches je pourrais automatiser?\n      <\/span>\n      <span class=\"dp-faq-icon\" aria-hidden=\"true\"><\/span>\n    <\/summary>\n\n    <div class=\"dp-faq-answer\">\n      <p>\n        Une t\u00e2che m\u00e9rite d\u2019\u00eatre examin\u00e9e lorsqu\u2019elle revient souvent,\n        suit des r\u00e8gles claires et utilise des informations accessibles.\n        Les rappels de rendez-vous, les confirmations de r\u00e9ception\n        et certains transferts de donn\u00e9es sont de bons exemples.\n      <\/p>\n\n      <p>\n        Posez-vous trois questions : est-ce r\u00e9p\u00e9titif?\n        Est-ce que les \u00e9tapes sont pr\u00e9visibles?\n        Est-ce que les exceptions sont faciles \u00e0 rep\u00e9rer?\n      <\/p>\n\n      <p>\n        Une t\u00e2che qui exige votre jugement peut aussi \u00eatre automatis\u00e9e\n        en partie. Le syst\u00e8me peut rassembler les informations ou\n        pr\u00e9parer un brouillon, puis vous laisser v\u00e9rifier et d\u00e9cider.\n        Automatiser ne signifie pas forc\u00e9ment tout confier \u00e0 la machine.\n      <\/p>\n    <\/div>\n  <\/details>\n\n  <!-- QUESTION 3 -->\n  <details>\n    <summary>\n      <span class=\"dp-faq-question\">\n        Par o\u00f9 commencer quand toutes les informations de mon entreprise sont \u00e9parpill\u00e9es?\n      <\/span>\n      <span class=\"dp-faq-icon\" aria-hidden=\"true\"><\/span>\n    <\/summary>\n\n    <div class=\"dp-faq-answer\">\n      <p>\n        Commencez par faire l\u2019inventaire : quelles informations\n        utilisez-vous, o\u00f9 se trouvent-elles et quelle version fait\n        r\u00e9f\u00e9rence? Pensez aux coordonn\u00e9es clients, aux contrats,\n        aux factures, aux documents de travail et aux suivis.\n      <\/p>\n\n      <p>\n        Choisissez ensuite un emplacement de r\u00e9f\u00e9rence pour chaque\n        type d\u2019information, avec des r\u00e8gles simples de classement\n        et de nommage.\n      <\/p>\n\n      <p>\n        Tout n\u2019a pas besoin d\u2019\u00eatre dans une seule application.\n        Vous devez surtout savoir o\u00f9 chercher, quelle information\n        est \u00e0 jour et qui peut y acc\u00e9der. Commencez par un probl\u00e8me\n        pr\u00e9cis, comme les dossiers clients, puis avancez progressivement.\n      <\/p>\n    <\/div>\n  <\/details>\n\n  <!-- QUESTION 4 -->\n  <details>\n    <summary>\n      <span class=\"dp-faq-question\">\n        Comment organiser mes processus quand tout est dans ma t\u00eate?\n      <\/span>\n      <span class=\"dp-faq-icon\" aria-hidden=\"true\"><\/span>\n    <\/summary>\n\n    <div class=\"dp-faq-answer\">\n      <p>\n        Choisissez une activit\u00e9 courante, comme accueillir un nouveau\n        client. D\u00e9crivez ce qui se passe r\u00e9ellement, du premier\n        contact jusqu\u2019au d\u00e9but du travail.\n      <\/p>\n\n      <p>\n        Pour chaque \u00e9tape, notez ce qui la d\u00e9clenche, les informations\n        n\u00e9cessaires, l\u2019outil utilis\u00e9 et ce qui permet de passer\n        \u00e0 la suite. Ajoutez les exceptions que vous g\u00e9rez\n        habituellement sans y penser.\n      <\/p>\n\n      <p>\n        Une liste ou un sch\u00e9ma simple suffit pour commencer.\n        En rendant votre fa\u00e7on de travailler visible, vous pourrez\n        rep\u00e9rer les oublis, faciliter la d\u00e9l\u00e9gation et pr\u00e9parer\n        votre entreprise \u00e0 grandir.\n      <\/p>\n    <\/div>\n  <\/details>\n\n  <!-- QUESTION 5 -->\n  <details>\n    <summary>\n      <span class=\"dp-faq-question\">\n        Faut-il simplifier un processus avant de l\u2019automatiser?\n      <\/span>\n      <span class=\"dp-faq-icon\" aria-hidden=\"true\"><\/span>\n    <\/summary>\n\n    <div class=\"dp-faq-answer\">\n      <p>\n        Oui, id\u00e9alement. Automatiser un processus compliqu\u00e9 peut\n        acc\u00e9l\u00e9rer les \u00e9tapes inutiles, les doubles saisies\n        et les erreurs qui existent d\u00e9j\u00e0.\n      <\/p>\n\n      <p>\n        Avant de construire une automatisation, demandez-vous\n        pourquoi chaque \u00e9tape existe. Est-elle n\u00e9cessaire?\n        L\u2019information est-elle d\u00e9j\u00e0 disponible ailleurs?\n        Une validation apporte-t-elle une r\u00e9elle valeur?\n      <\/p>\n\n      <p>\n        Supprimez ce qui ne sert plus et clarifiez ce qui reste.\n        Vous aurez alors un processus plus facile \u00e0 automatiser,\n        \u00e0 comprendre et \u00e0 maintenir.\n      <\/p>\n\n      <p>\n        Simplifier d\u2019abord permet de mieux choisir ce qui\n        m\u00e9rite d\u2019\u00eatre automatis\u00e9.\n      <\/p>\n    <\/div>\n  <\/details>\n\n  <!-- QUESTION 6 -->\n  <details>\n    <summary>\n      <span class=\"dp-faq-question\">\n        Comment \u00e9viter les doubles saisies entre mes outils?\n      <\/span>\n      <span class=\"dp-faq-icon\" aria-hidden=\"true\"><\/span>\n    <\/summary>\n\n    <div class=\"dp-faq-answer\">\n      <p>\n        Rep\u00e9rez d\u2019abord les informations que vous recopiez :\n        coordonn\u00e9es clients, d\u00e9tails d\u2019un mandat, dates ou montants.\n        D\u00e9terminez ensuite o\u00f9 chacune devrait \u00eatre cr\u00e9\u00e9e\n        et mise \u00e0 jour.\n      <\/p>\n\n      <p>\n        Cet emplacement devient sa source de r\u00e9f\u00e9rence.\n        Lorsque les outils le permettent, leurs fonctions int\u00e9gr\u00e9es\n        ou une automatisation peuvent transmettre les donn\u00e9es\n        aux autres applications.\n      <\/p>\n\n      <p>\n        Il faut aussi pr\u00e9voir comment reconna\u00eetre un m\u00eame client,\n        g\u00e9rer les modifications et d\u00e9tecter les erreurs de transfert.\n        Une connexion entre deux outils est utile lorsque vous pouvez\n        vous fier aux informations qui circulent.\n      <\/p>\n    <\/div>\n  <\/details>\n\n  <!-- QUESTION 7 -->\n  <details>\n    <summary>\n      <span class=\"dp-faq-question\">\n        Comment automatiser mes suivis clients sans perdre le contact humain?\n      <\/span>\n      <span class=\"dp-faq-icon\" aria-hidden=\"true\"><\/span>\n    <\/summary>\n\n    <div class=\"dp-faq-answer\">\n      <p>\n        Commencez par distinguer les suivis pratiques des \u00e9changes\n        qui demandent de l\u2019attention. Une confirmation, un rappel\n        de rendez-vous ou une demande de document peuvent souvent\n        \u00eatre automatis\u00e9s. Une insatisfaction ou une situation\n        d\u00e9licate m\u00e9rite votre intervention.\n      <\/p>\n\n      <p>\n        Vous pouvez aussi automatiser la pr\u00e9paration : recevoir\n        une alerte, retrouver l\u2019historique du client ou obtenir\n        un brouillon \u00e0 r\u00e9viser.\n      <\/p>\n\n      <p>\n        Pr\u00e9voyez des messages adapt\u00e9s et des r\u00e8gles pour arr\u00eater\n        les relances lorsqu\u2019elles ne sont plus pertinentes.\n        L\u2019automatisation doit vous aider \u00e0 \u00eatre pr\u00e9sent au bon\n        moment et \u00e0 consacrer davantage d\u2019attention aux \u00e9changes\n        qui comptent.\n      <\/p>\n    <\/div>\n  <\/details>\n\n  <!-- QUESTION 8 -->\n  <details>\n    <summary>\n      <span class=\"dp-faq-question\">\n        Ai-je besoin d\u2019un nouveau logiciel ou de mieux utiliser ceux que j\u2019ai d\u00e9j\u00e0?\n      <\/span>\n      <span class=\"dp-faq-icon\" aria-hidden=\"true\"><\/span>\n    <\/summary>\n\n    <div class=\"dp-faq-answer\">\n      <p>\n        Avant d\u2019ajouter un logiciel, d\u00e9finissez ce qui vous manque\n        concr\u00e8tement. Est-ce une fonctionnalit\u00e9, une connexion\n        entre deux outils, une meilleure organisation ou une\n        fa\u00e7on de travailler plus claire?\n      <\/p>\n\n      <p>\n        V\u00e9rifiez ensuite ce que vos outils actuels permettent d\u00e9j\u00e0.\n        Des mod\u00e8les, des formulaires, des rappels ou des fonctions\n        de partage peuvent parfois r\u00e9pondre au besoin.\n      <\/p>\n\n      <p>\n        Un nouvel outil devient pertinent lorsqu\u2019il r\u00e9sout une\n        limite pr\u00e9cise et que son b\u00e9n\u00e9fice justifie son co\u00fbt,\n        l\u2019apprentissage et la migration. Le bon choix est celui\n        qui r\u00e9pond \u00e0 votre besoin et que vous pourrez utiliser\n        durablement.\n      <\/p>\n    <\/div>\n  <\/details>\n\n<\/section>\n\n\n\n<style>\n  .dp-faq {\n    --dp-navy: #152b43;\n    --dp-gold: #ad8548;\n    --dp-cream: #faf7f2;\n    --dp-border: #ded8ce;\n\n    width: 100%;\n    max-width: 1000px;\n    margin: 40px auto;\n    padding: 0 20px;\n    color: var(--dp-navy);\n    font-family: \"Montserrat\", Arial, sans-serif;\n    box-sizing: border-box;\n  }\n\n  .dp-faq *,\n  .dp-faq *::before,\n  .dp-faq *::after {\n    box-sizing: border-box;\n  }\n\n  .dp-faq-header {\n    margin-bottom: 28px;\n  }\n\n  .dp-faq-eyebrow {\n    margin: 0 0 12px;\n    color: var(--dp-gold);\n    font-size: 12px;\n    font-weight: 700;\n    letter-spacing: 0.12em;\n    text-transform: uppercase;\n    line-height: 1.6;\n  }\n\n  .dp-faq-title {\n    margin: 0;\n    color: var(--dp-navy);\n    font-family: \"Playfair Display\", Georgia, serif;\n    font-size: clamp(28px, 4vw, 40px);\n    font-weight: 600;\n    line-height: 1.25;\n  }\n\n  .dp-faq details {\n    margin: 0 0 12px;\n    overflow: hidden;\n    background: var(--dp-cream);\n    border: 1px solid var(--dp-border);\n    border-radius: 12px;\n  }\n\n  .dp-faq summary {\n    display: flex;\n    align-items: center;\n    justify-content: space-between;\n    gap: 20px;\n    padding: 24px 28px;\n    color: var(--dp-navy);\n    cursor: pointer;\n    list-style: none;\n    font-family: \"Playfair Display\", Georgia, serif;\n    font-size: clamp(19px, 2.5vw, 24px);\n    font-weight: 600;\n    line-height: 1.45;\n    transition: background-color 0.2s ease;\n  }\n\n  .dp-faq summary::-webkit-details-marker {\n    display: none;\n  }\n\n  .dp-faq summary::marker {\n    content: \"\";\n  }\n\n  .dp-faq-question {\n    flex: 1;\n    min-width: 0;\n    overflow-wrap: anywhere;\n  }\n\n  .dp-faq-icon {\n    display: inline-flex;\n    align-items: center;\n    justify-content: center;\n    flex: 0 0 32px;\n    width: 32px;\n    height: 32px;\n    color: var(--dp-gold);\n    font-family: Arial, sans-serif;\n    font-size: 28px;\n    font-weight: 400;\n    line-height: 1;\n  }\n\n  .dp-faq-icon::before {\n    content: \"+\";\n  }\n\n  .dp-faq details[open] > summary .dp-faq-icon::before {\n    content: \"\u2212\";\n  }\n\n  .dp-faq summary:hover {\n    background: #f1ece4;\n  }\n\n  .dp-faq summary:focus-visible {\n    outline: 3px solid var(--dp-gold);\n    outline-offset: -5px;\n    border-radius: 10px;\n  }\n\n  .dp-faq-answer {\n    padding: 0 28px 28px;\n    color: var(--dp-navy);\n    font-size: 16px;\n    line-height: 1.85;\n  }\n\n  .dp-faq-answer p {\n    margin: 0 0 16px;\n  }\n\n  .dp-faq-answer p:last-child {\n    margin-bottom: 0;\n  }\n\n  @media (max-width: 600px) {\n    .dp-faq {\n      margin: 28px auto;\n      padding: 0 12px;\n    }\n\n    .dp-faq summary {\n      gap: 12px;\n      padding: 20px;\n    }\n\n    .dp-faq-answer {\n      padding: 0 20px 24px;\n    }\n  }\n\n  @media (prefers-reduced-motion: reduce) {\n    .dp-faq summary {\n      transition: none;\n    }\n  }\n<\/style>\n\n<section class=\"dp-faq\" lang=\"en\" aria-labelledby=\"dp-faq-title-en\">\n\n  <header class=\"dp-faq-header\">\n    <p class=\"dp-faq-eyebrow\">\n      Organization \u00b7 Processes \u00b7 Automation\n    <\/p>\n\n    <h2 class=\"dp-faq-title\" id=\"dp-faq-title-en\">\n      Your questions about organization and automation\n    <\/h2>\n  <\/header>\n\n  <!-- QUESTION 1 -->\n  <details>\n    <summary>\n      <span class=\"dp-faq-question\">\n        How can I spend less time on business administration?\n      <\/span>\n      <span class=\"dp-faq-icon\" aria-hidden=\"true\"><\/span>\n    <\/summary>\n\n    <div class=\"dp-faq-answer\">\n      <p>\n        Start by identifying what comes up every week:\n        answering the same questions, searching for documents,\n        copying information, preparing invoices, or following\n        up with clients.\n      <\/p>\n\n      <p>\n        For a few days, write down these tasks and how much time\n        they take. You can then decide which ones to eliminate,\n        simplify, delegate, or automate.\n      <\/p>\n\n      <p>\n        Sometimes, a better form or information gathered in the\n        right place is enough to make the work easier. The goal\n        is to free up time for your expertise, your clients,\n        and growing your business.\n      <\/p>\n    <\/div>\n  <\/details>\n\n  <!-- QUESTION 2 -->\n  <details>\n    <summary>\n      <span class=\"dp-faq-question\">\n        How do I know which tasks I could automate?\n      <\/span>\n      <span class=\"dp-faq-icon\" aria-hidden=\"true\"><\/span>\n    <\/summary>\n\n    <div class=\"dp-faq-answer\">\n      <p>\n        A task is worth examining when it happens frequently,\n        follows clear rules, and uses accessible information.\n        Appointment reminders, receipt confirmations, and certain\n        data transfers are good examples.\n      <\/p>\n\n      <p>\n        Ask yourself three questions: is it repetitive?\n        Are the steps predictable?\n        Are exceptions easy to identify?\n      <\/p>\n\n      <p>\n        A task that requires your judgment can also be partially\n        automated. The system can gather information or prepare\n        a draft, leaving you to review it and make the decision.\n        Automation does not necessarily mean handing everything\n        over to a machine.\n      <\/p>\n    <\/div>\n  <\/details>\n\n  <!-- QUESTION 3 -->\n  <details>\n    <summary>\n      <span class=\"dp-faq-question\">\n        Where do I start when my business information is scattered everywhere?\n      <\/span>\n      <span class=\"dp-faq-icon\" aria-hidden=\"true\"><\/span>\n    <\/summary>\n\n    <div class=\"dp-faq-answer\">\n      <p>\n        Start by taking inventory: what information do you use,\n        where is it stored, and which version is the authoritative\n        one? Think about client contact details, contracts,\n        invoices, working documents, and follow-up records.\n      <\/p>\n\n      <p>\n        Next, choose a reference location for each type of\n        information, with simple rules for organizing and\n        naming files.\n      <\/p>\n\n      <p>\n        Everything does not have to live in a single application.\n        What matters is knowing where to look, which information\n        is current, and who can access it. Start with one specific\n        problem, such as client records, and work through\n        the rest gradually.\n      <\/p>\n    <\/div>\n  <\/details>\n\n  <!-- QUESTION 4 -->\n  <details>\n    <summary>\n      <span class=\"dp-faq-question\">\n        How can I organize my processes when everything is in my head?\n      <\/span>\n      <span class=\"dp-faq-icon\" aria-hidden=\"true\"><\/span>\n    <\/summary>\n\n    <div class=\"dp-faq-answer\">\n      <p>\n        Choose a routine activity, such as welcoming a new client.\n        Describe what actually happens, from the first contact\n        to the start of the work.\n      <\/p>\n\n      <p>\n        For each step, write down what triggers it, what information\n        is needed, which tool you use, and what allows you to move\n        to the next step. Include the exceptions you normally\n        handle without thinking about them.\n      <\/p>\n\n      <p>\n        A simple list or diagram is enough to get started.\n        Making your way of working visible helps you spot gaps,\n        delegate more easily, and prepare your business to grow.\n      <\/p>\n    <\/div>\n  <\/details>\n\n  <!-- QUESTION 5 -->\n  <details>\n    <summary>\n      <span class=\"dp-faq-question\">\n        Should I simplify a process before automating it?\n      <\/span>\n      <span class=\"dp-faq-icon\" aria-hidden=\"true\"><\/span>\n    <\/summary>\n\n    <div class=\"dp-faq-answer\">\n      <p>\n        Yes, ideally. Automating a complicated process can speed\n        up unnecessary steps, duplicate data entry, and errors\n        that already exist.\n      <\/p>\n\n      <p>\n        Before building an automation, ask yourself why each step\n        exists. Is it necessary? Is the information already\n        available elsewhere? Does an approval or review\n        add real value?\n      <\/p>\n\n      <p>\n        Remove what is no longer useful and clarify what remains.\n        You will have a process that is easier to automate,\n        understand, and maintain.\n      <\/p>\n\n      <p>\n        Simplifying first helps you choose what is\n        worth automating.\n      <\/p>\n    <\/div>\n  <\/details>\n\n  <!-- QUESTION 6 -->\n  <details>\n    <summary>\n      <span class=\"dp-faq-question\">\n        How can I avoid entering the same information into multiple tools?\n      <\/span>\n      <span class=\"dp-faq-icon\" aria-hidden=\"true\"><\/span>\n    <\/summary>\n\n    <div class=\"dp-faq-answer\">\n      <p>\n        First, identify the information you copy from one place\n        to another: client contact details, project details,\n        dates, or amounts. Then decide where each piece of\n        information should be created and updated.\n      <\/p>\n\n      <p>\n        That location becomes its source of truth.\n        Where your tools support it, built-in integrations\n        or an automation can transfer the data\n        to other applications.\n      <\/p>\n\n      <p>\n        You also need to plan how to identify the same client\n        across tools, handle updates, and detect transfer errors.\n        Connecting two tools is useful when you can trust\n        the information moving between them.\n      <\/p>\n    <\/div>\n  <\/details>\n\n  <!-- QUESTION 7 -->\n  <details>\n    <summary>\n      <span class=\"dp-faq-question\">\n        How can I automate client follow-ups without losing the human touch?\n      <\/span>\n      <span class=\"dp-faq-icon\" aria-hidden=\"true\"><\/span>\n    <\/summary>\n\n    <div class=\"dp-faq-answer\">\n      <p>\n        Start by separating routine follow-ups from conversations\n        that need personal attention. A confirmation, appointment\n        reminder, or document request can often be automated.\n        An unhappy client or a sensitive situation\n        needs your involvement.\n      <\/p>\n\n      <p>\n        You can also automate the preparation: receive an alert,\n        retrieve the client\u2019s history, or get a draft\n        ready for your review.\n      <\/p>\n\n      <p>\n        Plan appropriate messages and rules to stop follow-ups\n        when they are no longer relevant. Automation should\n        help you be present at the right moment and give\n        more attention to the conversations that matter.\n      <\/p>\n    <\/div>\n  <\/details>\n\n  <!-- QUESTION 8 -->\n  <details>\n    <summary>\n      <span class=\"dp-faq-question\">\n        Do I need new software, or could I make better use of what I already have?\n      <\/span>\n      <span class=\"dp-faq-icon\" aria-hidden=\"true\"><\/span>\n    <\/summary>\n\n    <div class=\"dp-faq-answer\">\n      <p>\n        Before adding software, define exactly what is missing.\n        Is it a feature, a connection between two tools,\n        better organization, or a clearer way of working?\n      <\/p>\n\n      <p>\n        Then check what your current tools already offer.\n        Templates, forms, reminders, or sharing features\n        may be enough to meet the need.\n      <\/p>\n\n      <p>\n        A new tool makes sense when it solves a specific limitation\n        and its benefits justify the cost, learning, and migration.\n        The right choice meets your needs and is something\n        you can continue using over time.\n      <\/p>\n    <\/div>\n  <\/details>\n\n<\/section>\n\n\n\n<style data-wp-block-html=\"css\">\n@import url('https:\/\/fonts.googleapis.com\/css2?family=Montserrat:wght@400;500;600&family=Playfair+Display:ital,wght@0,400;1,400&display=swap');\n\n.atelier-systems-one {\n  width: 100%;\n  background: #F3F1EE;\n  padding: 72px 5% 0;\n  box-sizing: border-box;\n\n  border-top: 1px solid rgba(15,31,58,.14);\n}\n\n.atelier-systems-one-inner {\n  width: 100%;\n  max-width: 1280px;\n  margin: 0 auto 110px;\n\n  display: grid;\n  grid-template-columns: minmax(0,.9fr) minmax(0,1.1fr);\n  gap: 70px;\n  align-items: center;\n}\n\n.atelier-systems-one-copy {\n  max-width: 590px;\n}\n\n.atelier-systems-one-label {\n  margin-bottom: 18px;\n\n  font-family: \"Montserrat\", sans-serif;\n  font-size: 10px;\n  font-weight: 600;\n\n  letter-spacing: .20em;\n  text-transform: uppercase;\n\n  color: #C66047;\n}\n\n.atelier-systems-one h2 {\n  margin: 0 0 24px;\n\n  font-family: \"Playfair Display\", serif;\n  font-size: 38px;\n  line-height: 1.18;\n  font-weight: 400;\n\n  color: #0F1F3A;\n}\n\n.atelier-systems-one h2 span {\n  display: block;\n  margin-top: 6px;\n\n  color: #32566B;\n}\n\n.atelier-systems-one p {\n  margin: 0 0 18px;\n\n  font-family: \"Montserrat\", sans-serif;\n  font-size: 15px;\n  line-height: 1.7;\n\n  color: #0F1F3A;\n}\n\n.atelier-systems-one-stack {\n  color: #32566B !important;\n}\n\n.atelier-systems-one-proof {\n  margin: 28px 0;\n  padding: 17px 0;\n\n  border-top: 1px solid rgba(15,31,58,.18);\n  border-bottom: 1px solid rgba(15,31,58,.18);\n\n  font-family: \"Playfair Display\", serif;\n  font-size: 19px;\n  line-height: 1.4;\n  font-style: italic;\n\n  color: #D8A434;\n}\n\n.atelier-systems-one-button {\n  display: inline-block;\n\n  min-width: 245px;\n  padding: 17px 30px;\n\n  background: #0F1F3A;\n  color: #D8A434;\n\n  font-family: \"Montserrat\", sans-serif;\n  font-size: 13px;\n  font-weight: 600;\n\n  letter-spacing: .03em;\n\n  text-decoration: none;\n  text-align: center;\n\n  transition: opacity .2s ease, transform .2s ease;\n}\n\n.atelier-systems-one-button:hover {\n  opacity: .9;\n  transform: translateY(-1px);\n}\n\n.atelier-systems-one-visual img {\n  display: block;\n  width: 100%;\n  height: auto;\n\n  border: 1px solid rgba(15,31,58,.12);\n  background: #fff;\n}\n\n@media (max-width: 1000px) {\n  .atelier-systems-one-inner {\n    grid-template-columns: 1fr;\n    gap: 45px;\n  }\n}\n\n@media (max-width: 700px) {\n  .atelier-systems-one {\n    padding: 52px 22px 0;\n  }\n\n  .atelier-systems-one h2 {\n    font-size: 31px;\n  }\n\n  .atelier-systems-one-button {\n    width: 100%;\n    min-width: 0;\n    max-width: 340px;\n    box-sizing: border-box;\n  }\n}\n<\/style>\n\n<section class=\"atelier-systems-one\">\n\n  <div class=\"atelier-systems-one-inner\">\n\n    <div class=\"atelier-systems-one-copy\">\n\n      <div class=\"atelier-systems-one-label\">\n        SYSTEMS I BUILD \/ 01\n      <\/div>\n\n      <h2>\n        One deal closes.\n        <span>The system takes it from there.<\/span>\n      <\/h2>\n\n      <p>\n        A simulated end-to-end operations system \u2014 sales, onboarding,\n        delivery, risk monitoring, reporting, all connected, all tested.\n      <\/p>\n\n      <p class=\"atelier-systems-one-stack\">\n        HubSpot \u2192 Zapier \u2192 Airtable \u2192 ClickUp \u2192 Make \u2192 Slack.\n        One architecture, multiple connected systems, zero manual handoff logic.\n      <\/p>\n\n      <div class=\"atelier-systems-one-proof\">\n        Formal QA\/UAT included \u2014 not just built, tested.\n      <\/div>\n\n      <a href=\"https:\/\/dorisproudlove.com\/northstar-creative-labs-demo\/\" class=\"atelier-systems-one-button\">\n        SEE THE FULL SYSTEM \u2192\n      <\/a>\n\n    <\/div>\n\n    <div class=\"atelier-systems-one-visual\">\n<img decoding=\"async\"\n        src=\"https:\/\/dorisproudlove.com\/wp-content\/uploads\/2026\/09\/Northstar-Creative-Labs-Workflow-System.png\"\n        alt=\"Northstar Creative Labs Client Operations and RevOps System\"\n      >\n\n    <\/div>\n\n  <\/div>\n\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>BUSINESS OPERATIONS \u00b7 PROCESS OPTIMIZATION \u00b7 AUTOMATION Better processes. Smarter systems. More time for what matters. Des processus simplifi\u00e9s. Des syst\u00e8mes mieux connect\u00e9s. Plus de temps pour l&#8217;essentiel. I help independent professionals and small businesses streamline operations, eliminate repetitive administrative work, and connect their tools through practical automation. J&#8217;aide les travailleurs autonomes et les PME [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-no-title","meta":{"footnotes":""},"class_list":["post-545","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>CONSULTING : Doris Proudlove \u2014 Automatisation et optimisation des processus<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/dorisproudlove.com\/fr\/\" \/>\n<meta property=\"og:locale\" content=\"fr_CA\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"CONSULTING : Doris Proudlove \u2014 Automatisation et optimisation des processus\" \/>\n<meta property=\"og:description\" content=\"BUSINESS OPERATIONS \u00b7 PROCESS OPTIMIZATION \u00b7 AUTOMATION Better processes. Smarter systems. More time for what matters. Des processus simplifi\u00e9s. Des syst\u00e8mes mieux connect\u00e9s. Plus de temps pour l&#8217;essentiel. I help independent professionals and small businesses streamline operations, eliminate repetitive administrative work, and connect their tools through practical automation. 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